Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 19,781 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 29th December 2025

2799

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was really disappointed as I ordered my daughters 2 bracelets each for their birthdays which are both before Christmas. It’s unfortunate that their birthdays are near Christmas but I ordered in plenty of time. My niece also ordered a bracelet for my daughter. None of our orders arrived in time. Mine only arrived late on Xmas Eve. Not everything ordered at the end of the year is for Christmas.”

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“Abbot Lyon’s provided fast and affordable jewellery that I got for my partner for Christmas and her birthday, I did send a return however over a week ago and still not heard back but I have faith”

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“Absolutely stunning personalised necklace for my daughter and daughter in law they absolutely loved them on Christmas day Great price and lovely packaging and arrived within the time frame I will definitely be ordering from here again and I have told friends and family the same Love love love thankyou 💗”

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“You done very well ! After the disaster with the delivery company, you managed to get another set of beautiful earrings to me but Christmas Day. Very happy customer. Thank you !!”

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“Love every piece of jewellery I’ve bought as gifts for people very carefully designed and a lot of thought goes into them, wouldn’t go anywhere else for personalised gifts can’t wait to receive my other order which was delayed due to it not meeting final production standards this is why I won’t buy from anywhere else everything is double checked to make sure it’s perfect enough.”

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“Didn't recieve neclace or any refund”

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“Absolutely beautiful necklace I ordered for my daughter and I got a free bangle for myself came before Christmas too”

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“For the second time this year the delivery date came and went with only weak pointless replies to email as and when. Several emails had different delivery dates on. I was told I’d be updated when parcels were sent but I wasn’t. The gift came last minute when I’d already had to purchase something else”

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“Gorgeous delicate bracelet, my granddaughter absolutely loves it. The packaging was pretty and delivery was speedy. Thank you I’m very pleased.”

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“Paid for Xmas delivery. Still not arrived. Awful”

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“Lovely jewellery and definitely buy again.Ive recently purchase the men’s initial bracelet and the lady’s initial ring and both was beautifully made. I did have a delay on a recent purchase but customer service was very good and kept me updated and apologised for the delay.”

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“Absolutely love abbot Lyon jewellery, always beautiful well made items, customer service amazing. Always my go too company for gifts and treats for myself”

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“Beautiful designs & crafted jewellery bought for myself & a present. Lovely packaging & arrived exactly on the order date. I will order again & definitely recommend.”

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“Beautiful piece of jewellery bought as a Christmas present for my daughter and loved seeing her face when she opened it. Service was excellent and even received an email from you to say thank you for the purchase which was a very thoughtful gesture”

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“Lovely jewellery, personalised to my daughter.”

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“Unfortunately the two bangles I ordered were not suitable for me. One was too big the other too small. The quality was second to none plus quick delivery. I’m currently looking for something else”

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“Absolutely love this jewellery x bought for most of my family who also love love love it ❤️”

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“Although the personalised locket I ordered was lovely, unfortunately the delivery was very slow. I made an order in November but the gift didn’t arrive in time for Christmas (11 days later than expected)”

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“Customer service was disgraceful promised delivery 18th didn’t arrive and didn’t inform me it was delayedhad to ask where it was then told me was gonna be 23rd as they were overwhelmed despite still putting out adverts for Xmas delivery why when they couldn’t handle what they already had it did arrive on 23rd but until it arrived was stressing whether it would spoke to a bot which then put me through to a human that used AI to answer my question which was a different answer to the bot then they checked with the bot before finally admitting that the bot was right the whole experience was stressful I will never shop with them again”

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“I chanced across this company when it popped up on Facebook. I initially ordered two pairs of mini hooped earrings in silver and gold and was so pleased with them that I ordered the interlinked crystal necklace and birthstone bracelet. They were equally lovely and reasonably priced. What I like about this family run business is the attention to detail even down to the packaging. They appear passionate about their products and that shines through with their excellent customer service. I'm sure I'll be tempted to order more in the future and will definitely be recommending to my family and friends.”

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Abbott Lyon is rated 4.4 based on 19,781 reviews