Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,889 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Visit Website

Write Your review

Tell us how Abbott Lyon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I brought the Essence 19mm burgundy watch and I’m so in love”

Helpful Report

“Product itself is nice. The fact that it’s taken 4 months to be delivered is absolutely bonkers, I ordered on the 16th May and it was delivered 9th Sept. This was not advertised when purchasing or I wouldn’t have bothered. Was told a refund wasn’t possible and I’d just have to wait for as long as it took. I wouldn’t bother ordering anything else from here purely on the time it takes to deliver the product.”

Helpful Report

“The customer service at Abbott Lyon is fantastic! From the time they take to respond, to the time taken to resolve, its absolutely brilliant, couldn't ask for more. I really love much purchases too. Overall I very delighted and happy customer 😀”

Helpful Report

“Gorgeous bracelet, so perfect to wear stacked or alone”

Helpful Report

“The statement chain design, the gorgeous gold finish and how easily it works with both everyday outfits and more dressed-up looks. It feels like one of those pieces that instantly elevates an outfit without needing to add much else.”

Helpful Report

“Great level of service. I had to contact the customer service team to determine a date for delivery and Santana went over and beyond. My wife's gift also arrived weeks before the estimated date.”

Helpful Report

“I’ve ordered a few bits recently (two tone watch - gorgeous! some bracelets and 3 necklaces) and love them all apart from one, only thing I would say is the gold paperclip necklace tangles on itself a lot which is frustrating”

Helpful Report

“Thanks so much for being so helpful”

Helpful Report

“Unfortunately one of the enamel hearts came out of the heart huggie earrings and I messaged abbot Lyon . They were very helpful and sent out a new set but this had happened again. So now I have 2 earrings without enamel heart and the other 2 are different colours so now I can’t wear them”

Helpful Report

“Absolutely gorgeous necklace and I genuinely wear it every day. I love having all of my family’s birthstones on it — it makes it feel so special. I’ve worn it in the pool, shower and on holiday with no tarnishing or water damage at all. Still looks perfect. 🤍✨”

Helpful Report

“How beautiful is this bangle!!! I love it, wears well looks amazing and ao many people comment on it!”

Helpful Report

“How beautiful is this bracelet?!? So dainty and can be added to.. I already have my eye on another piece. Super fast delivery literally not even 24 hours so happy”

Helpful Report

“The most beautiful and timeless bracelet, I am obsessed”

Helpful Report

“Wanted to proceed to return something so I emailed them and they replied super fast and sorted everything out which is amazing thank you!”

Helpful Report

“I am completely obsessed with my new earrings from Abbott Lyon. The design is so chic and elegant, and they add the perfect touch of luxury to any outfit. The ordering process was seamless, and shipping was super fast. Will definitely be buying more!”

Helpful Report

“Had a problem which was eventually agreed for a full refund. I would recommend Abbott and Lyon to anyone.”

Helpful Report

“I'm a bit disappointed with this. The clasp feels cheap which it isn't. It's very difficult it to put on and the clasp gets caught in itself and I almost couldn't get it off. It's very pretty but not worth the price, especially as I paid for it before their constant sales which is annoying. They run very small. I have quite small wrists and the S/M is almost too small.”

Helpful Report

“Absolutely beautiful 😍”

Helpful Report

“Absolutely shocking. I ordered this around two months ago as a gift for my girlfriend, and after all that waiting it was finally delivered to the wrong house, left outside, and turned up with the packaging crushed, torn and visibly damaged. This wasn’t some cheap throwaway purchase. It was meant to be a special gift, and the condition it arrived in completely ruined the whole experience. What makes it worse is that nobody even handed it over or made sure it reached the correct address. It was simply left outside somebody else’s property and I had to discover it in this state. For a company that presents itself as a premium jewellery brand, this is genuinely embarrassing. The delivery, the condition of the parcel and the overall experience have been absolutely appalling. I have photos showing exactly how it arrived. I would think very carefully before ordering anything important or sentimental from Abbott Lyon if this is the standard of care customers can expect.”

Helpful Report

Abbott Lyon is rated 4.5 based on 22,889 reviews