Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,803 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 22nd March 2026

2839

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made an error while ordering and customer service quickly responded and sorted me out 5 stars”

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“Nice jewellery when it actually arrives. I ordered 2 of the same item because I needed Christmas delivery. I changed my mind on the one that came but the second order has never arrived and I’ve been charged for it. I’ve had no replies to emails and the AI chat is useless.”

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“The service was fantastic, it arrived quickly and perfectly packed! Constant shipping updates too! The quality of the products is amazing!!”

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“Bought a lot of jewellery over the festive period from yourselves and was delighted will all the products.”

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“Love my new pieces 😍”

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“Easy and fun to make personalised gifts for my loved ones”

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“The products are such amazing quality! Quick delivery and amazing customer service”

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“So helpful and really quick to reply to my email definitely recommend to friends and family”

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“I ordered a gift on the 21st December for Christmas. I then contacted the live chat to be told it was lost in transit. I’ve contacted 4 times, left multiple emails and still no response. I haven’t received my order or a refund. SHAMBLES”

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“Customer service was the best I have ever known! Fastest reply to an issue I had with my purchase from any other company and my replacement came the very next day! Outstanding service!! A*****”

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“My necklace was beautiful but unfortunately the clasp was faulty. After contacting customer service and attaching a photo of the faulty clasp, I was given an instant credit for the full price of the necklace and was not required to return it. I used the credit to buy a replacement item. Fantastic customer service. Thank you !”

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“Poor communication, was ignored rather than helped. Wouldn’t order again.”

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“Beautiful jewellery and super fast delivery”

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“i’m absolutely delighted with my most recent purchases from Abbott Lyon. I purchased a gold hoop bangle with hearts on. Some gold hoop Moon and star earrings. And some gold and brown drop earrings they are absolutely stunning. My order arrived really quickly and the quality is amazing”

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“Absolutely love my about Lyon pieces, well made and so beautiful”

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“the most stunning pieces of jewellery! customer service is amazing. the prices are so reasonable too!”

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“Absolutely stunning Necklace. Chain, initial and birthstone. Gold.”

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“Overall a beautiful signature necklace. Perfectly made. Delivered in time for Christmas. Just like you promised.”

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“I ordered a personalised name necklace for my daughter. Arrived before Christmas and communication on order status was great. Item is very good quality - will definitely order from this site again.”

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“Perfect choice and was exactly like the picture . The only little thing I can pick up on was the engraved name was very hard to see coul have been bigger”

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Abbott Lyon is rated 4.4 based on 21,803 reviews