Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,829 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, fast delivery”

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“I had purchased a product when a sale was on relating to a discount code. For some reason the code on the day didn’t apply and I paid full price, I sent an email and had a direct response confirming that i would receive a full discount refund. Great service, great aftercare and would highly recommend.”

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“Brilliant and fast customer service. Resolved my questions instantly”

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“I've ordered a few times from yourself as presents and never had an issue until yesterday which part of my delivery was missing, your team were straight there to help me & I see the missing item is now in transit, so once again thank you for your time & helping resolve this matter 😊 P.s your jewellery is adorable”

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“My Abbot Lyon service was great. I purchased an order and had a problem with my payment method. It was resolved quickly and professionally. Thank You.”

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“Such gorgeous jewellery, quick delivery and great customer service for any questions!”

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“The chat line was very helpful”

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“After ordering here a few times the jewellery is stunning, comes fast and is amazing quality”

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“I accidentally ordered a ring, instead of applying a code i accidentally hit pay now and the order went through, I emailed straight away and I am getting a refund! Very grateful for a quick response so thankyou so much”

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“Really pleased. Contact was made straight away and my issue rectified. Will most definitely be shopping with you again🙏”

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“So very helpful. Amending my size bracelet at the last minute. Will definitely recommend”

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“Very fast response and very happy with the results Thank you for excellent customer service”

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“Always high-quality, beautiful jewelry! Had a problem recently with Evri losing a parcel (shock!) but Abott Lyon were super helpful and sent out a replacement order with no issues! Highly recommend this company, I just want everything off the website!”

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“The earings look lovely good quality my wife will love them at Christmas.”

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“Very pleased with my order and how efficiently it was delivered”

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“I received my parcel only to discover it had been opened, re sealed and my items were missing. I contacted Abbott Lyon and they got back to me within minutes with a response to my query! They have sent out the whole order again, I could not be anymore pleased with their customer care team. 10/10 service.”

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“No problems from start to finish, good communication delivered safely and a beautiful item too.”

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“Used Abbott Lyon twice now, both times actually for a personalised bracelet. Quality is amazing and no wear on either! Not to mention the great colour options to pick from and personalised design! Definitely my go to jewellery brand! Highly recommend”

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“Excellent, efficient, asked the right questions and dealt with my query in less than 24 hours.”

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“My first order with Abbot Lyon ,delivery was very quick,I was so very pleased with my order although the bracelet was not suitable.I contacted Abbot Lyon about returning it,they were very very helpful a step by step instructions.Even though I returned the bracelet it was a beautiful piece,I can honestly say how impressed I was,Abbot Lyon thank you for the dedication you give to us customers.I will be recommending my experience I have had with my family and friends”

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Abbott Lyon is rated 4.5 based on 22,829 reviews