Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,826 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I believe you guys did a good job by dispatching my order on time and I appreciate the swiftness, however, i have not recieved my order till date. The delivery service (Evri) have me very disaapointed. I would like to suggest that,maybe next time, you use a different delivery service to avoid your customers being disappointed. I am really frustrated by their actions.”

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“Very helpful resolved my issue fast great communication”

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“Bought many things from Abbott Lyon I love their jewellery and good prices. I had an issue with a pair of earring but the customer service was brilliant problem solved straight away. Love buying people gifts from them and buying myself a little treat too!”

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“Beautiful jewellery and super helpful customer service. Couldn’t be happier with a company.”

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“Excellent quality jewellery. My new go to for gifts 🎁 customer service is amazing and resolve all issues promptly no problem at all ❤️”

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“The most beautiful pieces - great customer service and which delivery!”

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“Beautifull jewellery,I had a necklace and 2extra pendants to mix and match. I was delighted with a free bracelet I received as well.Great offers on at the moment,I treated myself to 2pairs of earrings,bogof,just awaiting delivery off them,but I know they will be just as beautiful.”

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“Purchased a beautiful necklace for my daugthter for Christmas. Excellent service and delivery.”

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“Bracelets I purchased are gorgeous Fast service and delivery Would highly recommend”

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“Beautiful brand! Great quality & will definitely be purchasing more x”

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“Excellent quality and packaging and very quick delivery”

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“I ordered the wrong item, and when I contacted them to change the order, Lisa was amazing and got the order changed and even apologised.... when it was my fault. 5* great place to shop and again amazing customer service - thank you Lisa”

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“The website was easy to navigate. The product was delivered on time and in excellent order.”

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“Jewellery lovely very pretty but box was opened and damaged by courier . Luckily still all intact”

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“Beautiful jewellery and fanfastic service .i had a problem with a missing item and it was delt with straight away”

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“Abbott Lyon, I absolutely love shopping with you. The service you have given me, from day one, has been remarkable. I love the promotions too! You have saved me so much money, which is amazing with your special offers!!! Thanks for a great service!. Thanks to your team, with help and quick responses!. ❤️x”

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“Absolutely love the heart engraved initial necklace. Stunning and live being able to wear it 24/7 with it being waterproof too!”

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“nice product - terrible customer service - order was delayed for almost a month and little to no communication from customer service until i persisted.”

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We're really sorry for the delay and the lack of communication - this was caused by an unexpected issue with a batch. We’ve issued a gesture-of-goodwill store credit to apologise for the inconvenience. If you need anything else, we’re here to help!

“Excellent customer service, quick and helpful.”

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“From start to finish the process of choosing adding to cart checkout delivery and quality of the items have exceeded my expectations! I haven't had my jewellery off me since I purchased! Highly recommend and great customer service service!”

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Abbott Lyon is rated 4.5 based on 22,826 reviews