Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,827 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

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“I m obsessed with the quality of products I purchased from abbottlyon they’re so stylish and up to date”

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“Great customer service regarding a return. I was having difficulty processing the request via the return link. I was given great support and a solution.”

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“Such a beautiful bangle! Easy to put on and take off!! Has such a shine to it 💕”

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“Excellent communication with the Abbott Lyon team solved my problem quickly by being so approachable and helpful”

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“I absolutely love abbott lyon jewellery. it is so perfect and goes with every outfit. the quality is amazing and couldn’t recommend it enough to anyone. Perfect for gifts and to treat yourself.”

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“Absolutely love my new pieces from Abbott Lyon!! They go with my outfits so sentimental and they don’t tarnish which is amazing!”

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“Customer service is amazing and jewellery is stunning”

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“Had an issue with a delivery, couldn’t have had better customer service, it was dealt with quickly and efficiently. Would highly recommend buying from here as they go above and beyond. The jewellery is beautiful too. Can’t recommend enough !”

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“Amazing brand and amazing products”

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“Great products and even better customer service”

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“Customer service replied promptly to my query and were able to find a solution quickly.”

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“After owning and loving my own initial and birthstone necklace (which after wearing daily still shows no sign of tarnish) I decided to get one each for my little sisters. There was a 2 for 1 deal which made it even more perfect! Highly recommend.”

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“Placed an order for necklaces then realised I had ordered the wrong month for one of the stones. Contacted customer support and they couldn’t change my order but offered to cancel it for me. I cancelled and reordered. Beautiful jewellery and very happy with the service provided.”

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“Hi I bought the gold necklace a few weeks ago as a special present for my daughters 40th birthday.To be honest I wasn't impressed it's a very very fine chain I was expecting better quality.It didn't even come boxed just in a little paper package and a bag which I paid extra for..very disappointed”

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Thanks so much for taking the time to review for us. We’re very sorry to hear that your necklace did not meet your expectations, especially for such a special occasion. We appreciate your feedback regarding the chain and packaging and will take it into account to improve our products and presentation.

“The pieces are all very special. The custom service has been exceptional.”

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“Amazing customer service. I was worried i might not get anywhere with a query but it was sorted within the hour. Very efficient, friendly and helpful. I wouldnt hesitate to reorder. Thank you. And thank you wendy from customer services. Went above and beyond”

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“I can't big this company up anymore if I tried stunning jewellery, affordable & the delivery updates are fabulous.”

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“Very quick reply ,helpful link ,I ordered what I was looking for in minutes very happy customer thankyou can't wait to receive my items x”

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“Very helpful - professional with a problem we had with delivery. Very prompt response with replacements . Very good company would definitely recommend them.”

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“I bought an item which started to tarnished after 6 months. They sent a voucher within hours of contacting them. Amazing service.”

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Abbott Lyon is rated 4.5 based on 22,827 reviews