Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,827 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous jewellery beautifully wrapped and quick delivery”

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“I had an issue with receipt of my order and contacted Abbott Lyon to discuss potential options. They got back to me extremely promptly and were so helpful with offering alternative shipments, which they processed immediately. Super impressed with the service and with each lovely CS assistant I spoke with.”

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“I’ve been using The Abbott Lyon jewelleries for a while now, and I’m genuinely impressed! The quality and design are excellent, every item feels thoughtfully made and stylish.”

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“Abbott Lyon get it right every time, their customer service is second to none, the beauty jewlery is a bonus!”

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“Absolutely beautiful sentimental products and makes a perfect gift for a loved one”

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“Love the quality and doesn't tarnish :)”

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“I love my personalised jewellery with my daughter’s name on it. Customer service is great.”

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“The customer service and updates throughout the process were amazing and the quality is UNREAL! So so so happy with my pieces.”

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“Amazing customer service. Really helpful”

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“Amazing products, designs are unreal and beautiful. From clicking the checkout to arrival was very quick. Will definitely be be buying from them again.”

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“Excellent quick service and excellent earrings highly recommended would buy again thank you”

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“Lovely purchase - Grand-daughter over the moon”

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“Item never arrived and I logged a query on this via live chat. Got talking to a bot which advised the lost item was logged and heard nothing !”

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So sorry that your order isn't with you yet, Elizabeth! It looks like your order is awaiting customs clearance so it'll be with you ASAP! Please don't hesitate to reach back out to our team for updates

“I still have not received my order, placed on 3.11.25. I contacted both Abbott Lyne-no response- and Evri- the delivery company and still nothing. It is a very special gift for my daughter and I'm really disappointed.”

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So sorry to hear that your parcel isn't with you yet, Lorraine! I've had a look into this for you and can see that your parcel is awaiting customs clearance - hopefully it won't be too much longer now! Feel free to reach out to our team at hello@abbottlyon.com for any updates

“Great brand. The jewellery is such great quality for the price point. Packaging is luxe, and delivery and customer service is great in my experience.”

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“Excellent customer support! Prompt and efficient service with affordable, stylish jewellery!”

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“Customer service was excellent, l was kept informed at every stage , right up to delivery. l took the plunge in ordering from this quite young company as my grand daughter had fallen in love with a necklace she had seen. lt was perfectly packaged and she loved it. l will be back, knowing l can order with confidence.”

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“I am absolutely in love with this jewellery. The quality is beautiful, it feels so premium and it hasn’t tarnished at all. I’ve worn it every day and it still looks brand-new. Definitely worth it!”

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“Had a query about delivery ... contacted the team who dealt with it very quickly ... they contacted the couriers and got delivery sorted for me”

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“Great communication and prompt. Always happy to help and generously rectify any problems! Great service, happy customer! Thank you”

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Abbott Lyon is rated 4.5 based on 22,827 reviews