Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,827 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

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“Can’t say yet as they are Christmas gifts x”

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“Amazing customer service, beautiful piece thats tarnish free and affordable price!”

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“Have not received my order ordered 18/10/2025. No updated tracking and customer service have been of no help so far. Very disappointed”

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So sorry to hear that your parcel isn't with you yet, Rebecca! I've had a look into this for you and can see that your parcel is awaiting customs clearance - hopefully it won't be too much longer now! Feel free to reach out to our team at hello@abbottlyon.com for any updates

“Obsessed with these earrings. Not only are they amazing quality, they came fast, were a really reasonable price and look incredible 😍”

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“My order arrived quickly and is such a lovely item however there was a quality issue. I contacted customer service immediately and they responded quickly to resolve the issue with a replacement item. I was really impressed with this level of customer service.”

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“I absolutely love this company/brand/products everything!!! They never tarnished they look so expensive and beautiful on”

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“I had a question about my order and emailed customer support the service was brilliant, my email was answered very quickly to my satisfaction”

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“Bought a watch for my daughter and noticed a fault, the automated email said someone will be in touch within 24 hours... the reply was within the hour! Fastest service i have ever received and the issue was resolved there and then. Absolutely brilliant service! Thank you so much 😊”

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“Beautiful jewellery. Excellent quality and doesn’t tarnish at all. Love it!”

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“I have bought some jewellery October 2024 to my disappointment one bangle did go a different colour in less than 12 months, but I got in contact with the team and they gave me a voucher for the value so hopefully this will be better as the jewellery is beautiful fingers crossed I win 🙏”

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“Very good because once I’d realised my error I immediately went onto Chat who told me nothing could be done as they immediately go out! I was clearly upset so to receive your kind and well worded email was lovely. And so much appreciated. Thank you. The chat needs to be sorted though because I would have given an otherwise bad review.”

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“Brilliant!! The best there is”

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“The service I received from the customer service team following an enquiry I made was amazing Very fast, very friendly and extremely helpful Thank you all x”

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“From the beginning I was told I would have to wait 24 hours for a response. I didn’t . I’ve never dealt with a company who responded so fast and gave a resolution so quickly. I really appreciate that kind of customer service . All the team I dealt with were excellent. 🙂”

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“Got a few pieces from Abbott Lyon now and I absolutely love them, stunning and amazing quality. Would make such a beautiful gift for someone special also”

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“I’ve been looking for a meaningful piece of jewellery for a few years now, and my Abbott Lyon gold bangle fits exactly what I’d been hoping for. It’s beautifully made, the perfect balance of timeless design and just the right amount of personalisation. I also love that it’s so much easier to take on and off than my last bangle! The quality feels absolutely lovely, and the gift packaging was stunning, a treat to open. A truly special piece I know I’ll wear every day.”

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“Highly recommend Abbott Lyon. Had a small issue with a Bangle and swiftly replied with exceptional outcome. Will be buying from again.”

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“I love these products. I did have a fault with my product but customer services have been excellent and I have been left feeling heard and satisfied with the outcome.”

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“Love my personalised bracelet”

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“The quality of the products is perfect and I've had so many compliments since purchasing ! Will be my new go to for any and all jewellery pieces”

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Abbott Lyon is rated 4.5 based on 22,827 reviews