Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,365 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 15th June 2026

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Abbott Lyon 5 star review on 9th May 2026

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Abbott Lyon 5 star review on 26th April 2026

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Abbott Lyon 5 star review on 22nd March 2026

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2845

Anonymous

Anonymous // 01/01/2019

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“Such lovely personalised jewellery, first time purchasing and wasn’t disappointed. Lovely packaging and great communication by email as one part of the order was personalised. Thank you”

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“Absolutely beautiful jewellery”

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“Jewellery absolutely gorgeous. But delivery was delayed by a week was not warned about this only found out when I contacted to ask where my order was.”

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“Great jewellery, delivered very quick. Love AL Products!!”

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“I ordered 2 necklaces for my daughter's and they are beautiful they love them”

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“Ordering items was very easy. Communication was very good. Items-name necklace & bangle were delivered quickly and both were fabulous.”

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“I ordered a bracelet and thought it would be nothing like the picture. To my surprise it was even better. Lived it and wearing it with pride”

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“10/10 quality jewellery and I always wear mine! I wouldn’t buy from elsewhere now as it will always be my favourite.”

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“Very disappointed! First time purchase and never again. Never arrived. Bought early November for daughter’s Christmas present. Had to buy something else to replace it. Abbott Lyon’s and Evri both at fault!!”

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“Ordered an engraved watch. Came faulty pin was snapped to adjust time. Was quickly sorted out with a credit voucher for me to re-order. Stunning piece. I have watch, bracelet, earrings and a name necklace and I love them all!”

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“Shocking never received my order was a Christmas present emailed them loads never got a reply will never shop again”

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“Beautiful pieces, all given as gifts and all who recieved loved them xx”

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“Ordered an personalised necklace which arrived a week later than stated, missing gift exchange. When the item did arrive, it was not the personalised item (a ring instead) that had been ordered.”

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“Firstly I must say that I am not pleased with my purchase of the personalised locket. I wasn’t sent a preview of what it would look like and the one side is so small and blurred, it can’t be seen at all Secondly, the time it took from ordering to receiving it was far too long. I had doubts it would ever come I will never order from you again”

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Thanks so much for taking the time to leave this feedback for us, Jane! I'm so sorry that your order isn't 100% perfect for you and if we may be able to assist you with this, please don't hesitate to reach out to our team at hello@abbottlyon.com with some images of the issue and we'll be able to look into this for you!

“Beautiful pieces. I ordered a birthstone necklace and an initial bracelet.”

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“I waited 5 weeks for a bangle They delivered a necklace for someone else instead Two days before Christmas leaving me no time to get my niece some thing wise And now they are making me wait 16 weeks to get the bangle correctly made and delivered It’s a joke They do not care and told me to dispose of the necklace sent in error That means someone else was disappointed at Christmas No offer of compensation or anything.”

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I'm so sorry about that, Helen! I can see that the team have been in touch and are organising your replacement to be sent ASAP! If you need anything further, please do not hesitate to reach back out to our team using the current email thread

“Great experience with Abbott Lyon! The quality is amazing, delivery was fast, and everything arrived beautifully packaged. Very happy with my purchase and would definitely order again.”

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“It was a beautiful piece of jewellery and delivered on time !”

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“Great service and delivery and variety”

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“Absolutely lovely, earrings and bracelet just gorgeous. Gift bag too expensive in my opinion but hey it made the gift giving extra special. 5*”

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Abbott Lyon is rated 4.4 based on 22,365 reviews