Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,829 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 8th April 2026

2840

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and packaging and very quick delivery”

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“I ordered the wrong item, and when I contacted them to change the order, Lisa was amazing and got the order changed and even apologised.... when it was my fault. 5* great place to shop and again amazing customer service - thank you Lisa”

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“The website was easy to navigate. The product was delivered on time and in excellent order.”

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“Jewellery lovely very pretty but box was opened and damaged by courier . Luckily still all intact”

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“Beautiful jewellery and fanfastic service .i had a problem with a missing item and it was delt with straight away”

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“Abbott Lyon, I absolutely love shopping with you. The service you have given me, from day one, has been remarkable. I love the promotions too! You have saved me so much money, which is amazing with your special offers!!! Thanks for a great service!. Thanks to your team, with help and quick responses!. ❤️x”

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“Absolutely love the heart engraved initial necklace. Stunning and live being able to wear it 24/7 with it being waterproof too!”

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“nice product - terrible customer service - order was delayed for almost a month and little to no communication from customer service until i persisted.”

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We're really sorry for the delay and the lack of communication - this was caused by an unexpected issue with a batch. We’ve issued a gesture-of-goodwill store credit to apologise for the inconvenience. If you need anything else, we’re here to help!

“Excellent customer service, quick and helpful.”

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“From start to finish the process of choosing adding to cart checkout delivery and quality of the items have exceeded my expectations! I haven't had my jewellery off me since I purchased! Highly recommend and great customer service service!”

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“Received my lovely watch it had 35% off in sale very happy such a lovely watch and service was very prompt arrived earlier than stated in a lovely gift bag that I did pay for but worth the extra £5 I had to get a couple of links taken out but was easily done at the jewellers”

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“Gorgeous earrings that I wear every single day I run and swim in them and there has been no irritation or colour change”

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“Beautiful jewellery and very fast delivery..would highly recommend this site to my family and friends”

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“Great customer service, I had a problem with item and the fast response from Abbott Lyon’s team was excellent Thanks again x”

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“I ordered something in error and the customer service team were fantastic in rectifying this quickly and efficiently”

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“The most stunning jewellery!! Love it all x”

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“I was first introduced to Abbott Lyon a few years ago and was sceptical. Is this another brand building company that juat want money for not so great jewellery but I was so so wrong. I have a watch that is now 3 years old and is still gorgeous. I've fallen in love with the belgravia sets and even introduced my family and friends to abbott lyon”

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“Answered my questions about confirmation email very quickly.”

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“Every piece of jewellery is excellent quality every time,never experienced and tarnishing and wouldn’t get my jewellery from anywhere else!!😍”

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“Every piece of jewellery is excellent quality every time,never experienced and tarnishing and wouldn’t get my jewellery from anywhere else!!😍”

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Abbott Lyon is rated 4.4 based on 21,829 reviews