Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,830 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 8th April 2026

2840

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every piece of jewellery is excellent quality every time,never experienced and tarnishing and wouldn’t get my jewellery from anywhere else!!😍”

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“Perfect gifting , always happy with the customer services for the customer products !”

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“Full refund for store credit for my damaged ring, very happy with the customer service.”

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“Fantastic quality jewelry at affordable prices's grandaughter's will love them thank you so much 🌸”

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“Abbott Lyon makes me happy because I absolutely love their products! Their jewellery pieces always make me feel special!”

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“I ordered a bracelet and it keeps breaking. All I asked for was a replacement. Overall the customer service is great however getting a replacement has been a hassle”

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Thank you for your feedback, and we’re sorry for the hassle with your bracelet. We’ve issued a full refund for the product and provided a discount code for your next order as a gesture of goodwill. We appreciate your patience and hope to make your next experience smoother!

“I had an issue with my orders and payments. The team resolved them promptly and satisfactorily. Great customer service.”

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“I absolutely adore Abbott Lyon’s Jewellery! It such great quality and the fact you can engrave so many pieces to make them personal make them even better! Forever my favourite jewellery brand ❤️”

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“I seem to buy something from Abbott Lyon every year for my girlfriend’s birthday and Christmas as she loves it. Great quality, quick delivery and and the packaging is great for a gift too!”

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“Brilliant costumer service. One of my parcels went missing and they replaced it promptly with no issues. Highly recommend.”

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“Very happy with my watch couldn’t wait to open it to wear it and the amount of people that admire it”

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“In the moment of ordering Xmas presents I mistakenly forgot to add the discount code and the support to have this sorted was nothing short of incredible.”

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“Had the most lovely customer service experience with Abbott Lyon this week they could not help me enough! I am so happy with my purchase! The quality is amazing! & I love the packaging it is delivered in!”

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“Unfortunately I haven’t received my order yet. Delivery date is expected between 7th - 10th Dec. I track my parcel and it’s still in customs.”

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Thank you for your review. Your order is currently going through customs clearance and should be with you soon. We appreciate your patience and are here if you have any further questions🧡

“Had a problem with discolouration of a bangle , the team were great , super quick and sorted it all out for me within the day”

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“Such good quality and such a lovely brand. The perfect gifts for every occasion”

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“I placed an order with a discount code ,which initially didn't work. But they've honoured it . Can't wait to see the customised necklace when it arrives”

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“The website was easy to navigate. I had an email two days before the Black Friday sale asking me to wait to put my order in. I'm so glad they did as I made a great saivng on a necklace for my daughter's Chrisrtmas present.”

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“On a personal basis concerning items I did not receive via Evri , Abbott Lyon for their customer service price and replacement are extremely positive in replacing our items fair play but Evri are shocking”

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“Fantastic customer service stayed in touch until a glitch got sorted and kept emailing to make sure I was happy , which I was , thanks again.”

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Abbott Lyon is rated 4.4 based on 21,830 reviews