Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,812 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Visit Website

Write Your review

Tell us how Abbott Lyon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Abbott Lyon 5 star review on 22nd March 2026

2839

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful handcrafted personalised necklace and came on time. Very pleased.”

Helpful Report

“Total Let Down!! Ordered on 27th November specifically for Christmas, and was reassured multiple times that the parcel would arrive in time. Right up to Christmas Eve I was still being told it was on its way, but the courier confirmed they never actually received the parcel at all. I waited in all day on Christmas Eve for a delivery that simply wasn’t coming, and I felt misled by the ongoing updates suggesting it was still due. The item was a Christmas gift and by that point it was too late to replace it. When a parcel never reaches the courier, there should be a straightforward process to resolve it. Instead, it took several emails and a lot of effort on my part before a full refund was agreed.”

Helpful Report

“Still waiting on my order and being completely ignored by customer service. I placed my order at the end of November with guaranteed Christmas delivery. My order has still not been dispatched and after multiple emails and complaints via email I have received no communication as to where my order is!!! These were Christmas presents for my family that have not been received and the company have received my money!! Do not order anything from them!!”

Helpful Report

“Beautiful name necklace for my eighteen year old Granddaughter for Christmas, she was thrilled.”

Helpful Report

“Perfect my mum loves her personalised necklace and my mother in law loves her personalised watch”

Helpful Report

“Really lovely jewellery, great quality, nice gift boxes and extremely fast service. Will use again, thank you :)”

Helpful Report

“ordered Christmas presents at the end of November and was guaranteed delivery by 18th December, received an email on 18th December saying it would be delivered by 23rd December at the latest but it was not delivered, emailed to ask for some clarity on this and haven’t had a reply, still waiting for a reply and for the parcel to be delivered (it is now 28th December), getting sent emails to review the website and my order when I haven’t even received it!”

Helpful Report

“Love the personalised necklace I ordered for my grand daughter’s Christmas. Was so pleased with engraving, a piece of Jewellery to treasure. Will definitely use again.”

Abbott Lyon 5 star review on 28th December 2025

Helpful Report

“I've ordered quite a few things over the last few months and can honestly say that I am so happy with all of the items. They are all of a very high standard. I would definitely recommend Abbott Lyon to friends and family.”

Helpful Report

“I got a customised necklace and bangle and they both came in perfect condition and are lovely peices of jewellery”

Helpful Report

“Get all my jewellery from Abbott Lyon wouldn’t shop anywhere else”

Helpful Report

“I was disappointed that a personalised piece I ordered didn’t look like my daughter’s name. I got a response saying it was the font that was used but disappointing none the less”

Helpful Report

“Very impressed with Abbott Lyon, from keeping me updated about the process to the neckless itself, beautifully crafted and made with love! Thank you so much!”

Helpful Report

“Decided to buy two necklaces from Abbott Lyon I chose a name one in gold for both of my Daughters however one was Arabic which I knew my Daughter wanted Great communication was kept up to date with the process took a few weeks which was perfect just in time for Christmas Excellent packaging signed for which is great Quality of Jewellery is fantastic highly recommend will shop here again”

Helpful Report

“Beautiful earrings. A gift for my DIL, who loves them. Very pretty. Excellent value for money.”

Helpful Report

“Beautiful jewellery”

Helpful Report

“All round great experience and lovely jewellery”

Helpful Report

“Absolutely fantastic company selling beautiful pieces and faultless customer support. Highly recommended 5*”

Helpful Report

“Purchased 3 items from Abbott Lyon - all well received by the recipients. They loved the personalisation and detail. Well done.”

Helpful Report

“Beautiful products very well made. From purchase to delivery it was very easy and quick with no issues. Product was well packaged but also very aesthetically appealing. My daughter was over the moon with her watch. I have my eye on some other items now too!”

Helpful Report

Abbott Lyon is rated 4.4 based on 21,812 reviews