Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,816 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have multiple pieces of Abbott Lyon Jewellery that I've been gifted as presents over the years and I love all of them! They're timeless pieces, they're extremely personal to me and I feel elegant whilst wearing them. The quality of the pieces are brilliant and the prices are incredible.”

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“I did not receive my order I have emailed and emailed and no one replies this is a disgraceful service and will not be shopping here again”

Helpful Report

We’re very sorry for the frustration and disappointment this has caused, Melanie. Our team has been in touch, and as the delivery was disputed, a full refund has now been issued. If we may be able to assist with anything else at all, please don't hesitate to reach back out to us

“Love all of Abbott Lyon’s pieces, I’ve been wearing my necklace for well over a year and it’s never tarnished or worn even in the shower and swimming etc”

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“Purchased a watch and bracelet for a gift. I added the personalised gift bag which just finished the gift perfectly. Watch was beautiful, as was the bracelet. Fast shipping and well packaged.”

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“I had a problem with the product I received. I contacted the company regarding this and all of the team couldn’t have been more helpful to me. They responded to my emails fast and efficiently. Excellent customer service!!”

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“I got a new watch recently and I am blown away by the quality. It is stunning!”

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“I was fed up of buying jewellery gifts for my daughter and the items looking flimsy and ultimately breaking!! I saw an advertisement on TV and then by coincidence a friend was wearing some beautiful earrings and told me about Abbott Lyon. So I found myself on their website, the only problem was what to choose. I bought 4 pairs of earrings, reasonably priced, presented with care and delivered within the time frame. An overall easy, satisfied experience. I will shop with Abbott Lyon again, and my daughter loved her gifts. Xxx”

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“Paid for guaranteed Christmas delivery, confirmed by several customer service reps that this would arrive on time. Never arrived! Received an update that it would arrive early January, then was advised it had been delivered to address but have still not received order.. absolutely shockingly bad customer experience altogether, was extremely unhappy with service and am yet to receive the product!”

Helpful Report

We’re very sorry for the frustration and disappointment this has caused, especially as the order was intended as a Christmas gift. The delivery is currently being investigated as a disputed item, and our team has been in touch to assist and get this resolved as quickly as possible. We sincerely apologise for the inconvenience.

“Making the best jewellery around!! Recently purchased a tennis bracelet and it’s absolutely stunning”

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“Wasn’t delivered before Christmas when it said before ordered it would. Personalised option wasn’t even done. Probably wasn’t bothered to do it and they are very bad quality, look very fragile”

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We’re very sorry for the disappointment and frustration this has caused. If you haven’t already, please contact our team at hello@abbottlyon.com so we can look into this for you and resolve the issue as quickly as possible.

“My zodiac necklace is gorgeous. It is an item which looks premium but at an affordable price.”

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“Personalised items are my fave and Abbott Lyon is just such amazing quality. I’ve got a bit of everything in my jewellery box.”

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“My husband brought me a name necklace with my children’s names for Christmas. It’s perfect! Quality is amazing.”

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“Most amazing pieces as always, every detail is always on point. Love the personalised bracelet I have bought from there!”

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“My latest purchase was a gorgeous silver signet ring with the birthstones of my husband and I. It’s absolutely stunning and I can’t wait to take it on holiday”

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“I reached out as my necklace I bought 6 months ago had jewels coming out. The customer service was amazing, asked for photos and videos to have a look then got back to me very quickly with store credit to use to buy something of my choosing due to the daily. Couldn’t ask for more. Take accountability and make it upto you.”

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“I absolutely love Abbott Lyon the jewellery box I got is beautiful. I love the initial attachments as it makes it extra special. The large is perfect for all my jewellery as my stuff actually fits in. It has little sections for different bits. It is so well designed and the burgundy colour is beautiful as well. Great delivery and packaged really nicely.”

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“Lovely personalised jewellery that stands out and unique. Lovely different variety of colours and birth stones etc”

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“LOVE all my pieces. I wear them all them time and they don’t tarnish. My bracelets still look in fab condition!”

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“This company is phenomenal, the quality and dedication in the jewellery is incredible. They specialise in personalised jewellery and it’s all so beautiful.”

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Abbott Lyon is rated 4.5 based on 22,816 reviews