Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.33

4.3 Rating 13,244 Reviews

82 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 12th August 2025

2681

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received my order”

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“Ordered a necklace and bracelet with birthstone charms on both and 2 gift bags. Received the necklace and bracelet but no charms or gift bags. Tried to get in touch but no joy.”

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“Can not comment. Gift.”

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“Never received”

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“Didn’t receive my package and still haven’t heard back from customer service about it.”

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“I was a little bit disappointed that my child's name didn't come with a capital letter 😞, beautiful products apart from that!”

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“My necklace was delivered Wednesday and I have been trying to contact AL since on email and what’s app but have heard nothing. One of the clovers has a flaw in it very noticeable”

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“Order was received with charm missing”

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“Items still not arrived and I’ve emailed yourself and nothing … really disappointed as it was a birthday present”

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“Not worth the money”

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“I ordered the pearl stone but got the diamond & the quality is not very good”

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“Wouldn't buy from here again”

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“Haven’t received my order as yet , although it’s been days now since I got message saying it was shipped so I’ll give 2 stars for now until the matter is resolved”

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“I’m actually very disappointed with my necklace. I ordered 2 personalised ones and mine broke within the first week of wearing it!”

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“The quality of the item is excellent but sadly sizing is woeful need to return. Cannot get a response to my email for a return.”

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“Bracelet had a few what looked like rust marks on Contacted them 4 days later still no reply Decided to return No return address anywhere contacted them on instagram for the address said they needed to verify my customer profile I just want a return address that’s it Hasn’t been a very happy experience for me unfortunately”

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“I am not impressed with the quality of this necklace and definitely would not pay that price again for it. The necklace doesn't stay straight on my neck”

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“Very overpriced Costume jewellery! The extension chains make everything look so cheap, would be better offered in longer sizes without them”

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“Smaller than I thought it would be. Delivery time was longer than the 12-15 days stated at 19 days.”

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“The bracelet was too big for my daughter . There’s not enough holes to adjust it .”

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Abbott Lyon is rated 4.3 based on 13,244 reviews