Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,860 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 10th April 2026

Karen S

2844

Anonymous

Anonymous // 01/01/2019

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“Abbott Lyon!!! i mean wow they’re jewellery is amazing! customer service is 10/10 and the jewellery is just top quality doesn’t tarnish or scratch. perfect for a gift especially there personalised range”

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“Highly recommend, the jewellery is absolutely perfect whether it’s for myself or as a gift for somebody else. It’s waterproof which means it can be worn without any worries. Highly recommend”

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“A truly seamless transaction, I would recommend Abbott Lyon no question. I will definitely use again.”

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“They never sent my order! Fraud”

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Hi Heather, we’re sorry for any concern caused! Your order has been shipped and is on its way to the US. Customs payment was received on 22nd March, and the parcel is currently in transit. If you need any further assistance, please contact our team at hello.us@abbottlyon.com and we’ll be happy to help.

“Great products love every piece”

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“My necklace is beautiful but the issue i had with customer service took the shine off it to be honest”

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“Great delivery lush product x”

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“Beautiful jewelry great quality”

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“Delivery quick, quality of necklace and pendant is beautiful. Have received so many comments on it.”

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“Abbott Lyon Jewelry is truly outstanding. Their pieces combine timeless elegance with modern design, and the craftsmanship is impeccable. Every item feels high-quality and beautifully made. On top of that, the customer service is warm and attentive, making the whole experience even better. Highly recommended for anyone looking for something special.”

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“Fantastic customer service, quick delivery and loved my personalised birthstone necklace. Great quality.”

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“I ordered an item from AL. Was very excited about it. Shipping was paid on the front end with the order. Once it was shipped and in customs I received a notification another payment of $69 was required in order for it to be released from US Customs. This should really be disclosed on the front end prior to ordering especially when in store credits are the only option.”

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“I would like to say a special thank you to Emihle, for the swift and efficient way you handled my query regarding my missing parcel. I initially raised the issue on Tuesday 24th March, and then again on Thursday 26th with Evri, copying Abbott Lyon in for transparency. From the moment you picked this up, your response was prompt and proactive. After I provided the required information, the matter was resolved quickly and I received my gift the very next day. I really appreciate your professionalism and the speed at which you acted — it made a stressful situation much easier to deal with. Thank you again for your excellent customer service.”

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“Amazing jewellery pieces and the quality is fantastic!”

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“I ordered two items for mother's day and got them Tuesday not very reliable but there jewellery is very good”

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We’re glad to hear you’re happy with the jewellery! We’re sorry the delivery didn’t arrive as expected for Mother’s Day. While delivery is handled by Evri, we’ll pass your feedback on to help improve their service.

“Brought this Lovely necklace on sale, delivered on time with no problems, no issues with the product at all, get compliments on it . Thank you so much”

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“Not as shiny as expected and pendant quite small”

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“I love the personalised bracelet I’ve bought for my friend for her birthday.”

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“Amazing brand with amazing quality products”

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“The products are always top quality but at really good price points! Making it easy to shop on a budget for gifts or to treat yourself! I haven’t had to return anything I have received online and the delivery is always super speedy!”

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Abbott Lyon is rated 4.4 based on 21,860 reviews