Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,370 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 15th June 2026

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Abbott Lyon 5 star review on 9th May 2026

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Abbott Lyon 5 star review on 26th April 2026

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Abbott Lyon 5 star review on 22nd March 2026

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2845

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered personalised jewellery at dinner time on the Friday, received the next day around tea time. Fantastic service and my partner swears by Abbott Lyon jewelry, wears it 24/7, no tarnishing, fully recommend”

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“I'll say at 2 star rating is best you'll get Over priced definitely could of got better off Etsy for half the price There gift packaging is a joke 18£ for a cardboard sleeve and you have to put it all together your self Do not buy the gift packing can get better of eBay/Amazon But it's what my wife wanted so Only got 1 for the delivery speed The other as I have to put at least one”

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“The personlised heart necklace was lovrely alongside the earrings and bracely. Good gifts”

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“Never received my item from courier DPD. Extremely disappointed and frustrated as this was a Christmas present.”

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“Love my new necklace and has a lovely sentimental value.”

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“Previous customer service has been good so I don’t think my most recent experience is a true example of the company. But I ordered a bracelet for my daughter for Christmas and the box turned up empty. It was quite late delivery as it was so I had no time to get her anything else. I emailed immediately but have had no response. I understand they’ve been closed for Christmas so this is mostly to get someone’s attention so this can be sorted quickly. Other jewellery I’ve bought has been 7/10. Gems fall out but the colour tends to hold well. Better than other brands.”

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“Abbott Lyon jewellery is just beautiful, I bought some last year for my sister and some this year for my daughter. It's just stunning 👌♥️xx”

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“Item arrived on time as promised my wife loved it Great quality great price Highly recommended”

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“Lovely craftsmanship, delicate and beautiful gift”

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“My 3 teenage granddaughters absolutely loved their lockets.”

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“Absolutely in love with my bracelet ❤️”

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“I had both of my earrings in for a little while until the smaller Huggies went discoloured so unfortunately I had to throw them away. It is a shame because I really liked them but I hope that they don’t do it to anyone else”

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“Fantastic service gorgeous jewellery”

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“Really disappointed, ordered 3 items they turned up just in the nick of time only to be delivered in one small box .. as it was three separate gifts I felt this was unacceptable and embarrassing to gift in the small blister packs they arrived in .. On previous orders each item came individually boxed ! Not good”

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“I accidentaly ordered the wrong size of ring. The customer service was amazing. Pretty straight forward. I am very pleased with the service.”

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“I returned an order with the total of 119.00 for a refund to my original payment method. I was sent an email saying that a store credit was sent with the total of 86.51. Where is the rest of my money and why was a store credit sent rather than my refund? I have emailed numerous times and the problem has not been resolved! Very frustrated customer 😡”

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“This was a Christmas present for my daughter, she absolutely loves it . Thanks Abbot Lyon xx”

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“Product exactly as advertised packed perfectly and delivered when promised perfect gifts my daughters loved thankyou Abbott Lyon”

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“The service was great from start to finish, always updating on progress and arrived earlier than expected! The jewellery looks absolutely brilliant! Thanks”

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“Everything was perfect apart from the extra bracelet I added at the end of my purchase which was ordered in the same size as the bracelet s/m but was a child’s size so I’m hoping it can be exchanged for an adult sized bracelet after the festive season ends”

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Abbott Lyon is rated 4.4 based on 22,370 reviews