Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,787 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Visit Website

Write Your review

Tell us how Abbott Lyon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Abbott Lyon 5 star review on 3rd April 2026

2840

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks like describe but bracelet adjustment keeps sliding and not close my bracelet keeps on getting bigger almost lost it as it was getting bigger sliding of my wrist”

Helpful Report

I'm so sorry to hear that this is happening! Please contact our team at hello@abbottlyon.com with a short video of the toggle being adjusted so that we can assess this and help you to take the best next steps with your order. We look forward to hearing from you soon😊

“The Silver Sphere chain bracelet is so beautiful & dainty making it perfect or be worn everyday & it looks so pretty layered with other bracelets too. I love how delicate it looks whilst being strong & so well made, I’m a massive fan of Abbott Lyon jewellery & everything I own from them has always been beautiful quality like this one.”

Helpful Report

“Really happy with my clover bracelet, the quality is so good and it was also packaged beautifully.”

Helpful Report

“Within 5 mins of sending an email raising my issue I had a response with the issue resolved Absolutely fantastic service”

Helpful Report

“I have purchased a few items from Abbott Lyon over the last few years as gifts for my daughters and they have loved their gifts. I purchased a necklace for Christmas for one of my daughters, she found the clasp to be slightly faulty, leaving a gap so not quite secure. I contacted Abbott Lyon by email during the weekend after Christmas, I received a response within 24 hours which I wasn’t expecting so soon due to the time of year. All responses to my issue were prompt and courteous, I had to send a picture and video as evidence which I felt was appropriate and with a few more details re order details etc, I received an email with a code to use to order a new necklace to replace. This has now arrived and my daughter is over th e moon she can now wear her matching jewelry set. Best customer service response in relation to speed of resolution. Really pleased, thank you ☺️ cannot fault the service and quality of the products.”

Helpful Report

“Incredible piece couldn’t believe the quality! The opal heart Huggies are my favourite such a lovely classy item!”

Helpful Report

“Delivery, packaging and customer service is always 5 star from Abbott Lyon. I’m always delighted with my jewellery and love the personalised option, making each piece unique and special.”

Helpful Report

“Absolutely love my new necklace - I haven’t taken it off I’ve showered in it sunbathed you name it and it hasn’t tarnished one bit! Everyone comments on it too!”

Helpful Report

“Love the jewellery is just amazing no fault from me 🧡”

Helpful Report

“Recently discovered this company and love their products, have purchased 3 items from them and have had lovely comments from family and friends when wearing them.”

Helpful Report

“Wow these products are so amazing I absolutely love them. I like the quality and they fact that you can wear them anytime you want”

Helpful Report

“I have had so many pieces from Abbot Lyon and the quality is always amazing. I get so many compliments on my jewellery and it never tarnishes.”

Helpful Report

“We found this company online simply browsing. Abbott Lyon jewerlly is lovely. Abbott Lyon stand by their gurantee promise. We have purchased over 10 different pieces with Abbott Lyon. We are please with their all around service. We will continue as customers in the future. By the way their email turn around time is effiecient. Can't has forward a online jeweller merchant. Sonya M. Customer since August, 2024”

Helpful Report

“Love how versatile the bracelet is with the drawstring, beautiful and well made”

Helpful Report

“Absolutely obsessed with my Abbott Lyon pieces 🤍 The quality is unreal, they look so classy and elevate every outfit. Perfect for everyday wear but still feel really special. I’ve had so many compliments already — will definitely be ordering again!”

Helpful Report

“Very helpful in dealing with a return i had to send. Prompt and helpful response”

Helpful Report

“I love being an ambassador for Abbott Lyon, they are so lovely, so helpful and really engaging. The items are all beautiful and any pieces I have received are always in brilliant condition and boxed up lovely .”

Helpful Report

“I absolutely love their jewellery, especially the heart earrings, they are beautiful and really well made. I’m also very happy with my watch and other pieces I’ve ordered. Everything feels great quality and arrived fairly quickly. They often have lovely offers on the website too, so it feels like really good value for money. I’ll definitely be ordering again.”

Helpful Report

“So dainty and beautiful!! I never take mine off.”

Helpful Report

“Absolutely beautiful earrings, exactly what I've been looking for 😊 I had an issue with my order and I can't describe Abbott Lyon customer service as anything other than excellent - I received quick responses, they resolved my issue without hassle, and were kind throughout the entire exchange. I will definitely be recommending Abbott Lyon to my friends, and I will definitely be purchasing again!”

Helpful Report

Abbott Lyon is rated 4.4 based on 21,787 reviews