Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,785 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 3rd April 2026

2840

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing quality peices, statements and so personalised and special. Love them!!!!”

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“Beautiful necklace with names on, I have purchased another one this year as a gift x 3rd one iv had Great quality and arrived in good time”

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“Obsessed with my personalised necklace! The gold is the perfect tone!”

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“Amazing quality pieces, where you don't need to compromise on style or quality. Plenty of staple pieces that are timeless”

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“Bought a gift for my girlfriend for Christmas. The quality wasn't great, however after a quick email there customer service team were excellent especially Siphamandla who was apologetic and dealt with the issue quickly and efficiently”

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“Paid for next day delivery on items costing £250. 5 working days later, still not received and extremely dissatisfied. I will not be purchasing from Abbott Lyon again.”

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I'm so sorry to hear this, Rachel! It appears that your order was damaged in transit by the courier and our team are in touch to get this sorted for you! We're really sorry for the disappointment caused by the delay in receiving your parcel

“The team within Abbott Lyon customer care are second to none. I dealt with them via email and they were helpful and responsive”

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“Love this brand!!”

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“These are absolutely amazing pieces. Loved it.”

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“Love the jewellery such good quality and looks amazing”

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“Love abbot Lyon, jewellery is affordable”

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“Absolutely stunning pieces! I have the Own Way Monogram Ring and Crystal Fixed Charm Bracelet and I love them both! I never take them off and there is barely any wear and tear!! Great prices for customisable jewellery!”

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“Extremely poor customer service, poor communication, poor customer care of purchasing products through having items missing from orders, and still nothing is resolved. Horrendous service. AVOID I will be raising the payment transaction with my bank and a dispute process will be followed and hopefully action to resolve my issues and concerns, I have raised.”

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I'm sorry to hear that you have had items missing from your order! I've had a look into this and can see that the team have issued replacements for you that should be delivered shortly. We're really sorry for the disappointment that this caused

“Amazing jewellery amazing price 💖”

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“Amazing jewellery and amazing prices. I love how you can personalize the items too”

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“I love Abbott Lyon purchase all my jewellery of here it’s a gorgeous web sight with beautiful pieces”

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“Always the best & most beautiful jewellery. Affordable, timeless and elegant! I won’t shop anywhere else now for jewellery 🤍”

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“I’ve not received my order.”

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I'm so sorry to hear this, Andrea! I've had a look into this and can see that your parcel appears to have been lost in transit with the courier. I've issued you a replacement and sent your details by email 🧡

“Looks like describe but bracelet adjustment keeps sliding and not close my bracelet keeps on getting bigger almost lost it as it was getting bigger sliding of my wrist”

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I'm so sorry to hear that this is happening! Please contact our team at hello@abbottlyon.com with a short video of the toggle being adjusted so that we can assess this and help you to take the best next steps with your order. We look forward to hearing from you soon😊

“The Silver Sphere chain bracelet is so beautiful & dainty making it perfect or be worn everyday & it looks so pretty layered with other bracelets too. I love how delicate it looks whilst being strong & so well made, I’m a massive fan of Abbott Lyon jewellery & everything I own from them has always been beautiful quality like this one.”

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Abbott Lyon is rated 4.4 based on 21,785 reviews