Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,815 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is fantastic so quick and helpful”

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“Floating charm necklace was beautifully crafted and packaged.”

Abbott Lyon 5 star review on 28th February 2026

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“I bought my wife a watch for her birthday, she is over the moon with it and yet to take it off, beautifully packaged and delivered extremely quickly even with the watch being engraved too”

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“One of my pearls from my earrings had come away. Abbott Lyon swiftly investigated the issue, providing timely responses and resolved my issue within the same day of raising it. I was provided with credit to re purchase the item - which is more than I expected - I just wanted a pearl to fix it - and I was not required to post the item back. Very grateful of their 5 star service.”

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“Absolutely love your jewellery, great quality and prices”

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“They have great customer service x”

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“So so happy with this brand! Go above and beyond !”

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“Everything was amazing the quality of the jewelry is insane for the money! Great customer service also. The jewelry also lasts a long time and can get wet which is great for holiday!”

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“I had to complain about a couple of rings I bought at Christmas time. The agent that dealt with my complaint was excellent and credited my account within five minutes. I have got many pieces of jewellery from the company and have always been pleased with the quality, I would still order from the company in the future,”

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“Absolutely love Abbott Lyon jewellery all my family and friends love it too! I was kindly gifted a watch and necklace which is personalised amazing quality! Couldn’t recommend enough!”

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“I got a personalised necklace with my partners fingerprint and the date we got together. Absolutely amazing, I wear it everyday and the quality is absolutely insane. I have had so much jewellery from more expensive brands and nothing compares with this quality.”

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“I really love their personalized jewellery, it makes every item sentimental”

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“Beautiful jewellery. I’ve bought from Abbott Lyon for a few years now and I’ve never been disappointed!”

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“Brilliant service very clear and quick”

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“Had to return some items as they weren’t suitable for who I had bought them for. A very helpful agent sorted the returns for me in minutes and I was able to send them back without any problems. Abbott Lyon kept me informed all way through the process, was very impressed. My daughter has bought jewellery from them before and was very pleased with it. I would buy from them again”

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“I’m genuinely impressed. The quality is beautiful – really solid, luxe feel without the scary price tag. My piece looks way more expensive than it was and I’ve had so many compliments on it already. Ordering was easy, delivery was quick, and everything arrived packaged really nicely (which always makes it feel that bit more special). If you’re after timeless jewellery that feels elevated but still wearable every day, Abbott Lyon absolutely delivers. I’ll definitely be ordering again.”

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“Such a quick order and delivery service!! It came the next day. The quality of the ring is perfect and I love it!”

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“Such a quick order and delivery service!! It came the next day. The quality of the ring is perfect and I love it!”

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“Definitely has to be the price ! You’d definitely expect to pay a lot more than you do for how gorgeous the collections and pieces are. And the delivery time frame Is outstanding . Really fast and highly recommend”

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“I love how great the customer service is. Such good customer quality also!”

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Abbott Lyon is rated 4.5 based on 22,815 reviews