Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,815 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality jewelry. This is the second time I have ordered and will not hesitate to order again. Great delivery too. Ordered on the Saturday and delivered Monday.”

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“Excellent. I purchased a beautiful gold watch over a year ago which I wear constantly and it’s as bright and shiny as new”

Abbott Lyon 5 star review on 1st March 2026

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“Great service delivery was early and item I chose was fantastic with beautiful bonus of a free fab bracelet win win”

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“I recently received the emerald cut ring from Abbott Lyon as a gift from my partner. I am so so pleased with it! The packaging is gorgeous and feels so luxurious! The ring is gorgeous and there is a feature on the Abbott Lyon website to have it engraved. I’m so happy!”

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“Beautiful collection. Beautiful boxes packaging ect. The jewellery is high quality and I haven’t taken it off since it arrived. Defo be adding to my collection in the future”

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“I have bought a few items from Abbott Lyon and love wearing them all. When I had a problem with one item I contacted them and received amazing support. They replied straight away and sorted it out immediately. Highly recommend!”

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“Had a great experience with Emihle, very helpful and extremely fast in responding via email. Managed to sort out an issue I had in less than 24 hours. Thank you again!”

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“Had an issue with a stone falling out of earring. Customer service sorted this straight away and sent out a replacement. Top class customer service. Will continue purchasing from this brand.”

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“I am delighted with my crystal heart tennis ring and the quality of service from start to finish was excellent.”

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“Love my new necklace just what I wanted and very quick to receive it”

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“Gorgeous jewellery!”

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“Everything is amazing, I’ve not had one product I’ve not loved so Far”

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“Brought a name necklace and within 5 weeks 2 of the colours fell of the letter charms, I was given a voucher but then was not allowed to use the 2for1 offer with my gift voucher when I chose something else! Customer service wasn't very caring”

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Hi, we're really sorry to hear about the issue with your necklace. We issued a store credit for the full value of the item so you could choose a replacement. As our store credits cover the full item value, they can’t be combined with promotional offers like the 2FOR1 deal. We’re sorry if this wasn’t explained clearly and appreciate your feedback!

“Love the jewellery but the customer service was terrible, my item was delayed by a few weeks and the customer service team were extremely unhelpful, copy and paste responses were given every time, was told they would respond within 48 hours twice but neither time happened. Offered 10% refund as compensation which never happened. Although the jewellery was lovely when it finally arrived I will not order again!”

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“Love my bracelets!”

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“I had reason to return an item which didn't fit and got credit which was easy to spend on Abbott Lyon's site and the items came quickly and are lovely. The helpdesk in between these transactions was also dealt with quickly and efficiently.”

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“I love the jewlwey here it's such good quality. And looks beautiful on the customer service team are fantastic too Can't fault this company”

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“I absolutely adore my Moon and Back ring, my only recommendation/quarm would be to change where the sizing is placed on the engraving as it is directly next to the engraving on the ring itself so it looks as if it’s referencing a persons initials. I do adore the style though and cannot wait to wear this and eventually create a hand stack of them.”

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“I love the jewellery at Abbott Lyon, it doesn't tarnish easily like the previous jewellery that I've had and they're so stylish!”

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“I am seriously in love with my necklace and bracelet from abbot Lyon! The quality is un matched. Everything I have holds great sentimental value and are such beautiful pieces”

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Abbott Lyon is rated 4.5 based on 22,815 reviews