Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,399 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 9th May 2026

2841

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service. Had an issue with a watch thatbi had brought 5 months previous. I used live chat to speak to someone and got through straight away, they sent it onto internal staff who were in constant contact with me via email and sorted the issue straight away. Cannot fault the communication, the staff or the products. My fave jewellery company.”

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“Can’t really say if I am or not enjoying my jewellery as I haven’t received my order yet even though it was ordered on 30th November !!”

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“Shocking service, personalised item ordered 28th November promising pre Christmas delivery. Contacted today 18th December to enquire about delivery date, was then informed will arrive after 30th December. This is misleading & fraudulent offering delivery in time for Christmas. Dispute now opened with both AL & bank. Certainly wouldn’t dream of ordering another item from this company.”

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“Got so many pieces from them now and they’re all incredibly stunning! My go-to jewellery brand!!”

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“Unfortunately I’m still awaiting my parcel”

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“Timeless pieces of jewellry that I really will cherish forever”

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“Fast response and very helpful”

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“Once again, a stunning experience all round; Product, delivery and customer service were all beyond exceptional!! Everything ordered arrived well in time for Christmas and every gift was packaged beautifully with a personalised gift box - Can't wait to place my next order”

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“Great quality.”

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“I cannot fault the service from Abbott Lyon. They respond quickly to messages and provide reassurance on orders. Thanks for the support”

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“Very easy to deal with. Very helpful”

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“I haven’t yet received my purchase. It doesn’t look as though I will receive it now before Christmas.”

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“Good service and delivery”

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“Abbott Lyon are always a pleasure to order from. The jewellery is next level and the customer care is simply amazing. Thank you Abbott Lyon”

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“I love Abbott Lyon. The quality, the packaging is unbeatable. I’ve worn the pieces for a long time and they still look like new.”

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“Slight delay on delivery but on chasing up was kept informed very efficiently and goods arrived as stated , very happy with service and products are beautiful”

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“Top Service, delivery was within a few days which was ideal at this time of year. Watch came and it’s absolutely stunning, Hope she likes it ❤️”

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“The customer service I received was very good when I was worried about an order. They got back to me very quickly and answered my questions and put my mind at ease”

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“Cute keepsakes & personalised options available”

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“Absolutely love their jewellery. Everything looks so classy and is amazing quality.”

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Abbott Lyon is rated 4.4 based on 22,399 reviews