Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,818 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Visit Website

Write Your review

Tell us how Abbott Lyon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and fast delivery”

Helpful Report

“3 words, love, love, love!! my watch is beautiful!,t hankyou so much for your reliable fast delivery & of course your gorgeous products!”

Helpful Report

“Necklace was good for price. But it was a shame about the packaging. The packaging was open and could have been stolen or lost in transit. It's lucky that my courier is honest as am I. We both could have said it was missing. The inner seal and outer box was torn open. And was loose inside. I think if it wasn't a named Necklace it probably would have gone missing”

Helpful Report

“Jewellery is such great quality and looks so expensive. Doesn’t tarnish and is a great gift too!”

Helpful Report

“I ordered a watch but didn't receive it all I got was a chain that I did not order. Can't get anyone to solve the problem, I would like my money back. I was told to send the watch back for a refund, but since I didn't get said watch unable to return. Not happy at all.”

Helpful Report

“Vert helpful and understanding”

Helpful Report

“All items received and all good”

Helpful Report

“We received the personalised necklace for my daughter and it's beautiful (yes I did do a quick peak before wrapping it up for her for Christmas) I just wanted to say I was soo impressed with the quality and also for the email updates on the process. This really kept me informed and felt like a nice personal touch to my order. I really appreciated all the AL team getting it delivered to us in time for Christmas. I cant wait to see my daughters reaction on Christmas Day.”

Helpful Report

“The jewellery is lovely but the customer service is appalling! I am still waiting for a response as to where an order is. It should have been here between 9-11 December and despite multiple emails and chatbot conversations where you say a response will be with me in 24 hours, nothing!!! Please respond!!!!”

Helpful Report

“Absolutely love my my recent purchases and the fact you can buy sets such as a bracelet set is wonderful as you feel like you’ve bought more for your money. The quality is amazing especially the robin pendant necklace which got custom made, you can see every little detail was handled with care. So affordable, I love it!”

Helpful Report

“Good products, competitive prices and nice personal feeling service”

Helpful Report

“After my delay with my order your very kind gift so cheered up my wife Wonderful service. Thanks again”

Helpful Report

“Quite cheekily got asked to write a review! Haven’t received my order…..keep getting AI generated emails when I complain. My order was left outside my door(it was a bracelet)on the floor in very high winds. They keep saying the gps coordinates say it’s been delivered to my address. No it’s been chucked on the floor and probably blown away in the wind. I’ve had to buy a replacement gift so I’m out of pocket and not received a refund. Can’t speak to a human. The most dreadful customer service ever. I’m wondering if the company is a scam.”

Helpful Report

“I have ordered a few things from Abbott Lyon over the last couple of years, for myself and for gifts. I can honestly say what fantastic quality their jewellery is! Such good value for money that doesn't tarnish. Customer service was also very good with a small issue I had with my very first order!”

Helpful Report

“Evri has been processing my order since 16th December. Shocking choice of parcel carrier for a company like Abbott Lyon.”

Helpful Report

“Lovely jewellery delivered promptly in time for Christmas. Great offers”

Helpful Report

“Order took forever to come and when it did arrive a couple of days ago it’s damaged, sent email and photos, no reply, not able to get anyone to reply to return item, wouldn’t recommend”

Helpful Report

“My first item of Abbott Lyon was a gift which I love and I have since bought items as gifts and everyone has loved them.”

Helpful Report

“Bought this little neckless with her name on it for my wife as a surprise,she loved it.”

Helpful Report

“Beautiful jewelery”

Helpful Report

Abbott Lyon is rated 4.5 based on 22,818 reviews