Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,805 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 22nd March 2026

2839

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality products and customer service was incredible!!”

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“Beautiful product , quickly dispatched and great packaging”

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“I’m absolutely obsessed with my mini icon bangle in black. I already had it in burgundy and I was in love with that so I got it in black and I am so happy with it the quality is unbelievable and it’s so stylish”

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“I ordered some jewellery during the amazing black Friday sale unfortunately my parcel went missing. I connected via webchat and the problem was resolved really quickly without any issues. Lisa gave really great customer service during a busy retail period. Would recommend everything about this brand!”

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“Love all products”

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“Great company to deal with. Jewellery is lovely quality and the 2 bracelets i bought for my boys are still wearing well a year later. Great customer service and presentation of Jewellery when delivered is first class .”

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“Amazing company - beautiful pieces! The quality and packing is insane”

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“I like to say how helpful you have been. I had a missing delivery no fault to you. It was from the couriers but you sorted it out very fast and I really appreciate that. I love all the jewelry from you. I’ve got quite a lot of stuff now and gifts, so I’ve sent to people for Christmas so thank you again for sorting it out for me.”

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“I’ve ordered a few pieces from Abbott Lyon and each one has been gorgeous. I wear them daily and haven’t experienced any tarnishing or damages. Delivery is quick, and I’ve used the returns process which is great and i Was given store credit for a replacement.”

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“Amazing quality”

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“Very very disappointed with the lack of customer service, for a company who supposedly cares what their customers think and that their needs are met,fel let down....”

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Hi Sharon, i'm really sorry to hear you've been left feeling disappointed, that's never how we want our customers to feel. Thank you for sharing your feedback with us, we do appreciate it, and I can see our team has responded directly with you to help as best we can.

“My order wasn’t goin to arrive until after Xmas and they went above and beyond to make my item priority as it is a very important gift to my mam from my dad who doesn’t have long left so this will be my mams last gift from him and Thandokuhle is making it happen for us”

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“Beautiful bracelets for my Daughter she will love them i'm sure and great offers too!!”

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“Fab , very quick response wish all other retailers could be like yourselves thank you”

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“I bought my mam a photo locket necklace last Christmas and the photo is now unrecognisable. I recieved a voucher and I was able to purchase a new one for Christmas. My mam will be so delighted:) thank you”

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“Absolutely amazing brand with stunning products”

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“Fell in love with this jewellery after being given a ring as a gift and now purchase a lot of gifts for my family and friends. Such excellent quality and customer service is second to none.”

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“My Abbott Lyon order arrived beautifully packaged and all in excellent condition. I received the Stacey Solomon moon and back earrings, locket heart pendant with my children's birthstones and a heart bracelet. The service was quick and had no issues. *Photos won't load”