Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,368 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 15th June 2026

Sharon L

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Abbott Lyon 5 star review on 9th May 2026

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Abbott Lyon 5 star review on 26th April 2026

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Abbott Lyon 5 star review on 22nd March 2026

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2845

Anonymous

Anonymous // 01/01/2019

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“Beautiful necklace for my mum. She was so overwhelmed with the photos inside the heart locket.”

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“I love my necklace! It’s the perfect birthday and had the added bonus of being able to be personalised at no extra cost! Extremely good value! My favourite present for my Christmas birthday.”

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“Waited almost a month for the items to arrive. Missed giving them as Christmas presents! Even though delivery said by 16th December! Also quality of the photos are very very poor. I brought from locket before items were cheaper and so much better quality”

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“The item itself is lovely however, it took over a month to get to me. Communication with customer services was slow and they didn't actually answer my question. As this took so long with no indication of when it was to arrive, I had to purchase another present in its place. Wouldn't bother again.”

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“Ordered my first piece of jewelley and was really pleased with my purchase so much I then ordered a further two pieces hoping to have then for Christmas but not really expecting them "Low and behold" i received in time for Christmas. Really appreciated the effort these guys made for me. Use again ?? Definetely !!”

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“Perfection.”

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“I was incredibly shocked at the quality of the jewellery. It is very cheap, my necklace that I spent hours crying over on Christmas Day came bent, my photo in the locket was scratched. I was mortified. That is all I wanted for Christmas from my husband and children. I also bought a name necklace and a bracelet, the clasp has already fallen apart on the bracelet and the name necklace seems ok for now. I mean, we are only day 3 of wearing it and already I'm so disappointed. I only thought I'd try as it had been advertised by influencers so assumed it would be great quality. But intend. I am walking away disappointed. Even my Husbad had purchased the gift for me way back in November and it arrived the day before Christmas. After much 'live chat' communication to find the item. Please if you're buying, to save disappointed I'd go for sale items not full price. And I wouldn't rely on the personalised items.”

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“Love you jewellery but my order has not arrived AL3324135 Cant get any help from Evri have been told to contact you Would appreciate if you can refund my money or contact Evri and see where my order is”

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“Excellent company, excellent service and excellent quaulity goods. Thank you Abbott Lyon”

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“Excellent but need to make the chains longer”

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“Fantastic service, I was kept informed of my item's progress and delivery was excellent arriving in time for Christmas although quite a late order. My necklace with 3 names was beautiful and my daughter in law loved it. Very happy to use Abbott Lyon again. Thankyou to all concerned.”

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“Massively please with my order. Came very easy to assemble and looks and feels high quality. My wife is made up with something that has such a personal touch.”

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“My original order was lost by courier company, customer services were excellent. Advised order would be re-done but no guarantee items would arrive in time for Christmas. They did!! Thank you so much, my daughters are delighted with their items😀”

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“Extremely helpful customer service after my order went missing, made sure my item arrived in time for Xmas 10/10 for service and 10/10 for the item .”

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“I absolutely love it the price is so reasonable for amazing quality jewellery!”

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“The presents I ordered came when they were supposed to and they were well worth the price and they were well wrapped when delivered , would recommend you to friends and family”

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“Very disappointed with my purchases, I’ve returned them.”

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“Excellent quality and excellent service absolutely delighted with what I bought from them and will definitely be buying more from them soon thanks”

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“Took a while to receive the earrings for my daughter but knew they'd be worth the wait Very feminine and elegant . Have picked out my next purchase to add to our collection . Thank you for such lovely designs”

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“The earrings that I ordered for myself, from my husband are absolutely gorgeous 😍. The order process was very easy and delivery very quick intime for me to wrap up so he could give them to me on the day”

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Abbott Lyon is rated 4.4 based on 22,368 reviews