Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,401 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 9th May 2026

2841

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a little problem with a necklace but immediately and generously rectified🩷 cannot fault the communication or the jewellery.. Have purchased quite a few pieces and will more👍 .. beautifully wrapped and fast delivery...thanku all Marianne xx🌹🩷”

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“I had difficulties because there were delays with my deliveries as items were held up in custom but the customer service agent that I was dealing with was very helpful and kept me updatedf frequently. Thank you.”

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“Excellent customer service”

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“A beautiful pair of earrings. My original order was lost in transit but Abbott Lyon stepped in and sent out a second pair which arrived within 2 days!!”

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“I ordered the legacy birthstone bracelet in silver and I am so happy with the item it is so dainty and pretty and the gemstone shines beautifully in the light”

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“I never received the letter A with the chain”

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We understanding how frustrating this must be, your order is currently with Irish customs, and this stage, as its manual, can take a little longer than expected. Thank you for your patience while it clears and continues on to you.

“The best jewellery!!”

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“Perfect order every time, comes quickly even though it’s personalised item! The quality is unmatched an such good value for money”

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“Fantastic customer service.”

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“These earrings! They are actually my second pair as I love them so much and I wear them every single day they go with everything!!”

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“Great service and lovely oroducts”

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“Excellent service, beautiful jewellery, definitely recommend”

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“Jewellery is amazing. I really love it and lasts so well. Each piece is as described. I was disappointed when delivery said after Christmas but it arrived a few days later so Im not sure why that timeline was given.The only reason I gave it 4 stars was due to being charged 66 euros custom fees however when I emailed about same I was advised this was an error on the part of the courier and I will receive a full refund, which I am waiting for but can take up to 10 days. Their customer service team were friendly and efficient and responded immediately.”

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“Amazing service and fantastic products that look and feel more expensive. Always getting compliments on my Abbott Lyon jewelry.”

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“Got in touch about a missing item it was dealt with asap and item sent out hoping it arrives soon thankyiy”

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“Very pretty, packed beautifully, lovely stocking fillers. I just wish I had ordered another name necklace.”

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“I am disappointed, I ordered a fidget ring which is beautiful and it came up small so it is a little too tight. My sister also ordered the same ring, I’m a different size and had the same issue so maybe the sizing comes up small.”

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“Exceptional customer service! I purchased a bangle but unfortunately it was a bit tight. I contacted Customer Service and they sent me a bigger size within a couple of days. All purchases have been beautiful, thank you!”

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“Amazing quality. I’ve boight for all my family this Xmas!”

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“Excellent customer service, quality jewellery and amazing packaging makes this company 5 star all round. I’ve ordered several times and always been delighted.”

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Abbott Lyon is rated 4.4 based on 22,401 reviews