Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,812 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 22nd March 2026

2839

Anonymous

Anonymous // 01/01/2019

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“Customer service was brilliant . Didn’t need to be asked much to get the answers that I needed . Very straight to the point . Quick and easy .”

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“I bought a silver chain from this online shop, and the whole experience was fantastic. The customer service was incredibly helpful, and Sam was an absolute superstar with his advice and support. I’m really impressed and definitely recommend this shop!”

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“My jewellery was delivered so quickly and is beautiful quality. Everything was so carefully packed and protected. It all looks gorgeous, and I was kept updated on the whole process! I will definitely be shopping again.”

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“I love all the Abbott Lyon range of jewelry, I'm a busy person and sometimes taking jewelry off to shower myself is one job to many so it's lovely knowing this pretty jewelry will withstand the water and still look good as new always.”

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“Amazing quality, amazing customer service. Million percent recommend Abbott Lyon.”

Abbott Lyon 5 star review on 29th November 2025

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“Absolutely obsessed with my Abbott Lyon jewellery! The quality is amazing and looks so much more expensive than it is. I wear my pieces every day (even in the shower!) and they haven't tarnished at all. The packaging was also super cute. Highly recommend if you want something special!”

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“Fab customer service I didn’t know how to make the bracelet smaller I emailed and they helped within a hour x”

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“I recently bought myself the gold dainty watch and two bracelets as a treat to myself. I’ve been so pleased with the look, quality and price!”

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“The quality of these pieces are insane! So beautiful top quality I am just in love!”

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“I have a necklace and earings and absolutely love them. The quality is amazing and the delivery was so quick and packaged beautifully.”

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“Excellent service great delivery securely packaged the earrings were well priced easy to wear day and evening gift for my daughter I law she will love them”

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“I am a repeat customer and have never found fault in their products, price or customer service, they excel at every stage. Their product range is unlike any others, with so much thought into creating sentimental and unique pieces, the price point for the quality is so respectable!”

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“I had an issue with my delivery through no fault of this company and they resolved it so quickly! The communication was amazing and everything was dealt with so well I was very stressed about the issue and they really made the experience so much better! I have a few pieces from here already and as well as quality the customer service has been amazing very happy with my experience!! X”

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“The ability to personalise pieces to your own specific requirements allows you to almost create a unique item of jewellery that no one else will have. It enables a certain sentimentality, ensuring those items are treasured and are constant choices rather than occasional pieces to be worn. The quality ensures you come back time and again for your go to for any jewellery option.”

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“Excellent quality, really good value, especially the 2for1 offers”

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“Great experience overall—customer service was helpful, the price felt fair, and delivery was on time. The jewelry matched the description, and the return/refund process was easy and straightforward.”

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“I absolutely love my Abbott Lyon products. I have an anklet I never take off and it still looks as new as the day I bought it. I also love my personalised bracelet because it’s unique to me. I would recommend Abbott Lyon to anyone.”

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“Terrible offer a offer that remove it and reject your order”

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Thanks for your feedback. As we mentioned in our email to you, there was a technical glitch on our website that allowed some customers to complete their purchase with items not intended for general sale. We're sorry that this is disappointing, but I hope you understand why we simply weren't able to fulfil this order.

“Placed a order and inadvertently placed the order with the wrong delivery address. Contacted customer support and within the hour the order had been altered ensure the delivery will go to the correct address. Many thanks to Nicole in the CS team for the fast response and showing great customer service satisfaction”

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“I'm so impressed with Abbott Lyon...I had a query and they couldn't have been more helpful in dealing with it promptly and in the most wonderful manner. I love the unusual, quirky designs and would order again. 10 out of 5 stars ⭐⭐⭐⭐⭐”

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Abbott Lyon is rated 4.4 based on 21,812 reviews