Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,818 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a necklace on the 12th November..still waiting. Customer service is zero help.”

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“Beautiful jewellery, attention to detail , including the packaging. Amazing service! Would definitely recommend and will buy again.”

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“How ironic you have sent me an email asking my jewellery is when it's not even been dispatched after I ordered on the 15th of November absolute joke of a company”

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“My partner loved her necklace and matching earrings. Will definitely be using your site again”

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“Good service Delivered on time”

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“Very pleased with my items of jewellery and also very pleased with the service. The items were delivered well wrapped and safe and didn't take long to be delivered. I was pleasantly surprised as it's so close to Christmas. Thank you. I will definitely be buying from you again.”

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“2nd order in a month, first order did not arrive on time, hadn’t even been shipped by the delivery date and had to battle for a refund. 2nd order I am still awaiting the delivery, I paid next day delivery and it still hasn’t arrived a week later. Still awaiting a response from customer services.”

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“Wonderful service from start to finish. Ordered gold chains for myself and sister to wear our mother's jewelry on. They were perfect, and very affordable. The delivery packaging was well thought out also. Would highly recommend and will use again. Thank you”

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“Abbott Lyon is a fantastic choice for Christmas gifting. Their pieces feel thoughtful and premium, with sleek designs that look far more expensive than they are. The personalisation options make each gift feel truly special, while the elegant packaging means it’s ready to go straight under the tree. From timeless jewellery to stylish accessories, Abbott Lyon nails that perfect balance of trendy and meaningful—ideal for Christmas gifts that really impress.”

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“My favourite brand to buy jewellery from. Never tarnishes, really sturdy and super shiny. I get so many complements!”

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“Awful customer service.”

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“Really poor customer service. Seem to be more bothered about celebrity endorsements than getting the basics right.”

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“Excellent service from start to finish and deliver was good to”

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“Beautiful jewellery that is made only for you great prices and quicker delivery the perfect gift and beautifully packaged”

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“Price & quality is unmatched!”

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“Arrived quickly, expertly packaged, great product”

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“I saw your jewellery on TV and I fell in love with the necklace with birthstones inside the heart”

Abbott Lyon 5 star review on 21st December 2025

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“Parcel went missing so asked for replacement to be sent out. Confirmed my address and heard absolutely nothing after. Still haven’t and no replacement. Had to go through my bank for a refund. Customer service is almost non existent”

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“Jewellery is pretty but the trouble I had with the personalised order was shocking! The order was wrong 3 times, I also paid postage twice in order for you to rectify this at a cost to me- I was told I would get reimbursed but never happened.”

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“Abbott Lyon has been my new favourite jewelry brands for over a year now. I love the beautiful jewelery that is none fussy and effortless to wear all year round and I mostly like how I can wear it on holiday on the beach or swimming pool. I have lots of the loop earrings as I have seven piercings and they are so comfortable and hold their shape and colour. I have neumberous necklace too that are so beautiful and comfortable to wear everyday. Its my go too brands now.”

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Abbott Lyon is rated 4.5 based on 22,818 reviews