Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,818 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

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“Gorgeous products which really are tarnish free and waterproof! Beautiful packaging to make the delivery even more special!”

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“The service was amazing from all at Abbott Lyon . My delivery was late and they kept me updated every day”

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“Good customer service 👍”

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“Well earrings look good but parcel arrived open so anyone could of taken them out of the box”

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“Jewellery seems nice, great designs. Dont know how long it will last under daily use, but seems good quality.”

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“I've been buying beautiful jewellery from Abbott Lyon for around 3 years now and it's always stunning!! Never tarnishes, so pretty and affordable”

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“I had a delay with my original order but contracted customer service and got on to it straight away Was rewarded a credit voucher and both items then arrived by Christmas thank you”

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“I ordered a birthstone necklace for my 12 year old granddaughter fir Christmas. It arrived promptly and will be perfect for her. Looks really pretty.”

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“Really nice product finish, nicely packaged, excellent value for money”

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“Very 1st class service. Beautifully presented. Thank you”

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“I ordered my necklace a month ago, and still haven’t received it. About 3 weeks after ordering I was asked to send more money to pay for more shipping. NEVER has any other company asked for more money to ship. This is a fraud and i will NEVER be ordering from you again. I would appreciate either getting the product I ordered or my money back. I DEFINITELY will warn all my friends to never place an order with your company.”

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“Wow! I just received my latest order from Abbott Lyon and I couldn’t be happier, everything was perfect from start to finish. Wrapped beautifully and incredible attention to detail. I wouldn’t hesitate highly recommend”

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“Wow! I recently contacted Abbott Lyon customer service and I couldn’t be happier with the outcome, AL were so quick to respond, as always, kind and professional. Delivery was a little hit and miss but this was not Abbott Lyon’s fault and they immediately put things right and sent my order out again with a different courier. I couldn’t be happier! Thank you Abbott Lyon”

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“I have not received my order that was placed on the 27yh of November it was ment to be delivered on the 15th December then I was told it would be the 17th then the 18th it is now the 21st of December and I STILL have not received it try contacting yous customer service 8s shocking no help what's so ever”

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“Great help with order return, very quick to reply and get it sorted”

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“I never received my item”

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“Very pleas I received my order in time for Christmas. It was out of stock so I left my email address requesting you to let me know when back in stock. I never received an email it was just by luck I went back to the site and placed my order”

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“Well what can I say? Lovely, amazing and just beautiful jewellery. I have ordered more already! I will definitely buy from Abbott Lyon again and again. From ordering to delivery the whole team have been truly amazing . Thank you so much.”

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“I have loved this brand for the past 2 years. Their customer service is amazing and the products speak for themselves, beautifully designed and created! I have bought several pieces for myself and they are always my first port of call when shopping for special gifts. I would highly recommend everytime! 🥰”

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“I recently made an order with yourself this order was lost in transit (evri) you where very helpful keeping me updated with issues and got back to be very quickly! My order was resent out as soon as the issue was resolved! And I got it very quickly Thankyou for that! I love abbot Lyon and would only ever order form yourselves even having previous issues I still wouldn’t go anywhere else”

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Abbott Lyon is rated 4.5 based on 22,818 reviews