Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,399 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Visit Website

Write Your review

Tell us how Abbott Lyon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Abbott Lyon 5 star review on 9th May 2026

2841

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from start to finish and beautiful items that I never take off”

Helpful Report

“I have been ordering from AL for several years . Love their products & love their customer service (before & aftercare )it is excellent & efficient”

Helpful Report

“Amazing jewellery is perfect and delivery was on point! X”

Helpful Report

“Excellent service beautiful items”

Helpful Report

“Great customer service with prompt replies over my query about part of an order missing . Thankyou”

Helpful Report

“Received 2 parcel for my daughter a ring and bracelet from to the moon and back lot she absolutely loves them excellent servce”

Helpful Report

“Love my new ring. Looks perfect.”

Helpful Report

“Beautiful watch. Very elegant. Highly recommend this website”

Abbott Lyon 5 star review on 11th December 2025

Helpful Report

“The jewellery from Abbott Lyon is absolutely gorgeous. I had an issue with my order, and whilst I originally experienced issues in trying to resolve this, Abbott Lyon have since worked really hard as a team and my issue is resolved and my order on its way ready for Christmas. Thank you for the help and support in fixing this in time. I have not yet received my order, but I’m looking forward to them arriving. I am looking forward to buying more and building on my abbot Lyon collection.”

Helpful Report

“I think my expectations were too high after watching the TV advert. Packaging Ok but the presentation box poor small envelope inside a small box. The necklace which is personalised is nothing special whatsoever. very disappointed and because its personalised I cant return it.”

Helpful Report

“customer service is awful.”

Helpful Report

We're sorry to hear your experience didn't feel positive - we really do appreciate you sharing this. We'd love the chance to put things right, so if there's anything more you need, our team is here to help.

“My Abbott Lyon watch gets me so many compliments daily. It looks so luxurious and the quality is amazing. Customer service from the company is also outstanding and they help if any delivery issues occur.”

Helpful Report

“Fantastic company , great service & happy to help with any queries with quick response . Can not fault them. Thank you.”

Helpful Report

“I love this brand. I have lots of items now, recently I had a fault with an item when it arrived. I instantly had a reply via chat and was refunded the cost and postage to reorder . Great service”

Helpful Report

“Amazing service and fast delivery! I had the gold watch which looks incredible in every way, will be buying again. Thankyou!!”

Helpful Report

“Hard to choose what to order! Delivered when stated. Ordered wrong size but a quick email and credit was sorted & returns label sent, just need to reorder correct size 😊”

Helpful Report

“The customer service at Abbot Lyon is second to none. My parcel arrived.. or so i thought.. but the 2 bangles were missing from the parcel. The parcel was delivered by Evri…. Say no more. I contacted Abbot Lyon straight away and they arranged for replacements to be sent. Highly recommended xx”

Helpful Report

“I contacted the instant chat help line after making a mistake with my order and my agent Luxando was very quick to help and sort out my issue. Thoroughly recommend the customer service and also the quality of the jewellery received through many otders so far.”

Helpful Report

“Very good customer service”

Helpful Report

“Very happy with my new watches good quality and look amazing on . Black Friday deal was a bonus .”

Helpful Report

Abbott Lyon is rated 4.4 based on 22,399 reviews