Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,180 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 9th May 2026

2841

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful delicate jewellery”

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“Fabulous handbag! Really quick delivery Beautifully packed I have had so many compliments when I am using the bag!”

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“Loved my necklace I received from you, but was disappointed with having to place the birth stones inside necklace, which was very awkward to do , first I couldn't get the lid off the tubs to get the stones out, which resulted in me losing one of the stones which shot out the tub once I managed to get open, and one of the stones seemed too big and is now lodged in sideways in the heart pendant, so you can't see the colour of the stones, very disappointed, has I have ordered many times from you, and have always been very happy with products and service I have received from you”

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“Great customer service beautiful jewelry”

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“Fantastic company.Delivered my items quicker than expected.Quality of the items I bought were top notch and the engraving was spot on.I have bought many items from them and will continue to purchase especially for birthdays anniversary etc.Unique items to choose from as well.”

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“The bracelet was absolutely lovely”

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“At this stage I cannot say as my parcel has still not been delivered one week after payment and appears to be “misplaced” by the courier. No word yet of a replacement or refund. Very disappointed.”

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We’re sorry for the delay and completely understand your frustration, Lorna! A replacement has been issued and has now been delivered. Thank you for your patience, and we hope you’re happy with your order!

“Beautiful earrings, my Granddaughter loved them. Great service as always.”

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“Really bad earrings. Advertised as real gold and they weren’t! Made my ears bleed.”

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Hi Emma, we’re sorry to hear about your experience - that sounds very uncomfortable! Our materials are always clearly listed in the product description as plated gold rather than solid gold. That said, we’d love to look into this for you - please contact us at hello@abbottlyon.com so we can help resolve it.

“Beautiful pieces lovingly made and responsibly priced”

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“Absolutely love the cuff earrings with ths white heart drop. Really good quality and in a nice box which makes wrapping a present easier and attractive.My daughter will love them. Thank you”

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“Lovely jewellery, i ordered the wrong size and they helped me exchange it very easily! Have since ordered again and recommended to friends!”

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“Love the earrings really pleased with them”

Abbott Lyon 5 star review on 2nd March 2026

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“Abbott Lyon very happy with service arrived promptly all well wrapped will use again,however I'm trying to return an item and can't find any way to do this would love if you could help.”

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“Purchased a ring in the wrong size - customer service responded so quickly and sent me a reminder when I had not responded. So efficient and helpful and providing all necessary information. Quality of product is great also.”

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“Form ordering to delivery two days...so easy and the products are gorgeous”

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“Their jewellery is beautiful … I have 4 necklaces and 2 bracelets and bought many more for family and friends. They have some stunning timeless pieces for every day and some extra special pieces to jazz them up for the evening or days you need some extra sparkle. Highly recommend.”

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“I love jewellery from Abbott Lyon, everything I’ve had lasts so well, no tarnishing at all, and the customer service is always amazing”

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“Ear rings are gorgeous- present for my daughter in law.”

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“I did not receive assistance through the 24/7 live chat service, nor did I receive a response via email. This has been a very unsatisfactory experience, especially considering the extensive visual documentation I provided.”

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We’re sorry to hear you had trouble getting a response! Our team has now been in touch to assist with your faulty item and a store credit has been issued as discussed. We appreciate your patience while we resolved this for you.

Abbott Lyon is rated 4.4 based on 22,180 reviews