Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,787 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Visit Website

Write Your review

Tell us how Abbott Lyon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Abbott Lyon 5 star review on 3rd April 2026

2840

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order on 15th December still not received on 23rd After I emailed was told it had been lost in transit Gift then didn’t arrive in time for Christmas Very disappointed”

Helpful Report

“Absolutely fantastic”

Helpful Report

“this is the first time i have used abbot lyon i am overjoyed by sheer profesiolism your department has shown the items i ordered arrived in the time stated i will be lookig forward to deeling with your company i,n the future i have 3 sons 1 daughter3 grandsons and 11geatgrand children and of course my darling wife that mean a lot of gifts”

Helpful Report

“Lovely bracelet”

Helpful Report

“I bought a few items for Christmas presents and each item is beautiful. I had to communicate about one parcel as I thought it wasn’t going to arrive. The response and help was very quick and excellent. Thank you I’m sure everyone will love their gifts.”

Helpful Report

“So disappointed my order hasn’t arrived yet for Christmas m it’s the 23/12 my fingers n toes are crossed that it will come tomorrow but I haven’t a great feeling about it”

Helpful Report

“Lovely jewellery happy with my purchase will be buying from Abbot and lyon again”

Helpful Report

“The bangles I ordered were lovely but they took far too long to come. I ordered on 24 November, my delivery date was 12-15 December and they came on 23 December. In time for Christmas but not for my friends birthday a week before! Not reliable at all. Really disappointed in such poor customer service!”

Helpful Report

“I absolutely love the details! Service is excellent too!”

Helpful Report

“Service was great i was kept up to date every step of the way and the delivery was quite a few days earlier than expected which was great. The item is of great quality and so personalised, i had personalised gift packaging which is a lovely touch.”

Helpful Report

“Absolutely brilliant jewellery really pleased with it ,will definitely be ordering again .Customer service was exceptional,very very helpful.”

Helpful Report

“After my first order going missing I am extremely satisfied with their customer support and efficient response”

Helpful Report

“I am not loving my gifts , due to receiving 1 of the 4 items ordered. Oh and an empty box . No resolution and still waiting for a response after 48 hours Very disappointed Site was recommended by friends and family and so disappointed will never use again and will be sharing experience . Cannot buy further gifts and over £100+ pounds wasted and friends without Xmas presents Thanks so much for a great customer service”

Helpful Report

“Still haven’t got my order. Poor respond turnaround. Contacted on numerous occasions just to be told that parcel held back with carrier and have to wait 48 hours for them to respond. So never got this item for Christmas and planned as a gift. Still waiting on it.”

Helpful Report

“I bought 2 necklaces for my daughters for Christmas Day I’m very pleased with them and I’m waiting another one to arrive for my mum the robin one I can’t wait to see it”

Helpful Report

“I purchased a beautiful personal pearl necklace - I love it. I was kept fully informed throughout regarding the production and delivery of my order. Would definitely order from Abbott Lyon again.”

Helpful Report

“Excellent service quick delivery. Bangle was lovely and looks very expensive. I will be buying again very soon.”

Helpful Report

“Excellent service and good quality...extra special presents for Christmas”

Helpful Report

“My faourite aboot lyon thei product is very nice and very modern. I love this brand pefect ❤️❤️”

Helpful Report

“I am so pleased with all my purchases from Abbott Lyon. I will forever be purchasing many more items for my family and friends aswell as myself. The customer service is excellent if I have had a query.”

Helpful Report

Abbott Lyon is rated 4.4 based on 21,787 reviews