Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.25

4.3 Rating 11,390 Reviews

80 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Visit Website

Write Your review

Tell us how Abbott Lyon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Abbott Lyon 5 star review on 20th June 2025

2654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bracelet is so very well made and presented”

Helpful Report

We truly appreciate you going out of your way to leave us a review - it makes our day to hear that you've enjoyed shopping with us here at Abbott Lyon! ❤

“Love the bracelet I also have the necklace x Only downside would have like the necklace to be a little longer and also I only have a small wrist bracelet fits lovely but difficult to fasten x Wouk’s recommend though love them both xx. Suggestion for an extender instead of the chain would have been nice for the option of an oblong extender like the chain design xx”

Helpful Report

Thank you so much for taking the time out to review your Abbott Lyon item - we're delighted to hear that you're happy! ✨

“Necklace lovey , but loop to put clasp into way too small … could do with being bigger for ease in putting the necklace on”

Helpful Report

It's so great to hear that you're loving your new Abbott Lyon jewellery - we truly appreciate you taking the time out to share this with us. ❤

“Good quality looks good but a bit small if it was an inch bigger it would be perfect”

Helpful Report

Thank you so much for taking the time to leave us to this review, please be assured that we have passed this on to the relevant department, who will take your feedback on board & look for ways to improve. Thank you for sharing this!

“Very good service, but be mindful of bringing all the important information to the front of each order at check out”

Helpful Report

Thank you so much for taking the time out to review your Abbott Lyon item - we're delighted to hear that you're happy! ✨

“Nice piece of jewellery, lovely packaging. Looked a little on the cheap side if I am being totally honest, given the price, but purchased with discount code so not unhappy with my purchase:”

Helpful Report

Thank you so much for taking the time to share your feedback on your recent Abbott Lyon shopping experience - it's disappointing to hear that you aren't 100% happy with your recent purchase, Victoria. We strive to provide products of exceptional standard! Please be assured that this feedback will be passed on to our design team who are always interested to hear what our customers want to see! :)

“Beautiful bag”

Helpful Report

Hi Godfried, sorry to hear about this! I have taken a quick look and can see that my colleague Greg has been in contact with you via email about this and is in the process of getting this Returned To Sender order resent. If you need any further assistance then please feel free to reach back out to us via the current email thread.

“Lovely initial bracelet. Good quality as well . Will be purchasing other items as well .”

Helpful Report

Thank you so much for taking the time to review your Initial bracelet, - we're delighted to hear that you love it! ✨

“This is a very pretty bracelet.”

Helpful Report

Thanks so much for taking the time to share your feedback, Denise - it's great to hear that you love your beautiful new AL bracelet💖

“Ordered a personalised necklace as a gift for a friend and I was thrilled with it! a truly gorgeous quality piece. i would 100% recommend!”

Helpful Report

So glad to hear that you were pleased with your recent Abbott Lyon purchase - what a lovely gift idea! We really appreciate you taking the time to leave a review, thank you Zoe! ❤️

“Gift came out lovely. Partner really loves it. A little mistake was made but was rectified very quickly”

Helpful Report

We are so grateful that you took the time to leave this review! It's great to hear that our team managed to resolve the issue with your order promptly. We hope to see you again soon! ✨

“I found the bracelet really small and I only have a small wrist but after getting in touch with them they sent me an extra link”

Helpful Report

We are so grateful that you took the time to leave this review, Margaret! It's great to hear that our team managed to resolve the issue you had with your bracelet promptly. 😍

“Unfortunately, the name engraved on the "Mini Signature Name Bracelet" is too small and not legible. The letters are not detailed enough as they all look more or less alike. It could be better if it were bigger I guess. The rest of the accessories I bought were good.”

Helpful Report

Thank you for your lovely review and feedback, Onur! Please feel free to contact us if you have any problems at all with your order, as we have a dedicated team of agents ready to assist you asap through email, whatsapp and livechat ✨

“After the mistake was made you delivered a replacement really quickly. Thank you so much for getting it to arrive before my daughters birthday. And thank you for the other necklace aswell”

Helpful Report

Thank you so much for sharing your recent customer service experience with us, Dawn! We are so pleased to hear we were able to resolve this matter for you and you were able to receive your lovely new Abbott Lyon jewellery! 💖

“Very pretty but name could be clearer!”

Helpful Report

Thank you for taking the time out to leave us this review, we really appreciate it & take all feedback super seriously so please be assured I will pass this onto the team! ✨

“I bought the chain bracelet and have added a couple of charms. It's absolutely beautiful. Bought the same bracelet for a friend but her wrists are a little bigger. Unfortunately, the bracelet is too tight and it doesn't come with a spare link. I have sent AL a message but have had no response.”

Helpful Report

We're super grateful for the time you've taken to leave us a review - I am sure that the team are on the case and you will hear back from us shortly! ✨

“Yeh I like it. Not been out to wear it yet. When I opened it in its lovely box I thought it was a bit thick but once I put heart on and tried it on a liked it. My daughter liked it. Now just waiting for rest of orders. Thank you”

Helpful Report

Such lovely feedback, thank you so much, Angela. I just know you are going to love it even more once you wear it!💕

“Really nice jewellery got a really good deal with 2 for 1 and came fairly quickly”

Helpful Report

Thanks for taking the time out to leave us this feedback Amy, it really means a lot to us ✨

“Very quickly received after ordering Item nice necklace with letter and birth stone may consider another order”

Helpful Report

We are so pleased to hear that you are happy with your recent Abbott Lyon order and are really grateful for your lovely feedback! ♥

“I purchased 2 bracelets from this company. They are absolutely beautiful. Ì am very pleased with my order. They even dealt with a problem I had. When they arrived one of the boxes was empty. I got in touch with Abbott Lyon who sorted this problem out for me and I received another bracelet 2days later. Very professional and efficient. I would definitely order from this company again. Very impressed 🥰”

Helpful Report

We're delighted to hear that you experienced the top-class customer service that we strive for, Debby - thanks so much for sharing your feedback & we'll be sure to pass this on to our lovely team, who will be so pleased! 💕

Abbott Lyon is rated 4.3 based on 11,390 reviews