Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.25

4.3 Rating 11,362 Reviews

80 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Visit Website

Write Your review

Tell us how Abbott Lyon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Abbott Lyon 5 star review on 20th June 2025

2654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely watch, however I was very annoyed with the strap, had to take it to a shop to adjust (extra money paid). Would say a little overpriced for a mostly unknown brand. Would not buy again.”

Helpful Report

“The items i have had in paist have always been wonderful , however i have been let down by Evri on delivery on a very important birthday gift”

Helpful Report

“Don’t buy anything from this”

Helpful Report

“I have bought numerous bits in the last year and love them all. Wish I'd bought for myself and not given as gifts!! I did however receive one of your watches as a 30th wedding anniversary gift and it's absolutely beautiful 😍”

Helpful Report

“Bought for my wife’s birthday, and it looks great. Good communication on how things were going too, although I did receive a ‘we're just checking things again’ email after I’d already received a delivery email. Overall my wife is very happy with it, and it appears well made.”

Helpful Report

“I have made 2 orders and what I like the most is the communication between brand and customer about the shipping, order preparation and if you order anything personalised, the brand is letting you know in email that how long time it will take to prepare your jewellery. Abbott Lyon always delivers excellent service and beautiful elegant packaging which is very important when receiving your new jewellery. I highly recommend.”

Helpful Report

“Love Love my necklace. One complaint is that it constantly flips around.”

Helpful Report

“Fitted great for the wife she needed it as she's had a hard time and lit her day up”

Helpful Report

“Always loved jewellery from Abbott Lyon, but the heart bracelet has a very thin chain and not as good quality as other items I have purchased. Still lovely though.”

Helpful Report

“Items I purchased arrived promptly and very well packaged. All my jewellery was beautiful. I did have an issue with one but the customer support was fantastic and rectified it immediately.”

Helpful Report

“Package still not here after 12 days”

Helpful Report

“Love my new earrings and bracelet but dropped a star as bangle is very small. Luckily I have slim wrist as it is still hard to put on”

Helpful Report

“Ordered the mini heart token with personalisation. Dispatched very quickly and happy with the item received last week.”

Helpful Report

“Was very pleased with my purchase it was a gift and my friend loved it .”

Helpful Report

“Excellent service! However I am yet to view the item that I purchased as it is packaged so nicely and as this is a gift for my Daughter in laws special birthday don't want to spoil the package. Looking forward to Tuesday to see the item!”

Helpful Report

“I have ordered from Abbott Lyon many times and all have been exceptional quality. A few times the time taken has been longer than anticipated but there has always been unbelievable customer service, keeping me updated and reply very quickly when reached out to! overall very happy.”

Helpful Report

“Loved my jade pendant necklace! Very elegant. Chain is a great length so glad you pick what length you want. Postage was very quick. Chain moves around is the only issue”

Helpful Report

“Very helpful when having any issues”

Helpful Report

“I thought the customer service was fantastic very quick and informative and I was given a voucher to replace my watch Thanks”

Helpful Report

“Bought this for birthday present for my daughter. I made a poor choice of script for her name. She feels it is illegiable. Take care when choosing the script”

Helpful Report

Abbott Lyon is rated 4.3 based on 11,362 reviews