Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,831 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 8th April 2026

2840

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy”

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“Abbott Lyon customer service team could have not been any more helpful when I contacted them about the item I purchased 5 star service”

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“Im super happy and super pleased about Abbott Lyon. They have the most beautiful pieces of jewelry for absolutely everyone, and the quality is just outstanding!”

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“Hi this was my first time ordering and I didn't notice til afterwards that my email was wrong. I sent a request to change it so I didn't miss any updates and this was all resolved in less than 24hrs. Excellent Customer Service and such a quick and friendly response!! . Also I was gifted a bracelet previously and the jewellery is amazing as well. Would 100% highly recommend this company !!”

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“Amazing service today speedy service and going the extra mile to help my situation”

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“Another excellent necklace, good price too. I bought one for a gift and one for myself as they was on offer. Beautiful packaging and quick delivery.”

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“Customer service top, delivered very quickly 😊 item purchased is a gift that hasn't been opened yet, so unfortunately I can't comment on that yet, but I'm positive it will be gorgeous 😊”

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“Such wonderful customer service! I reached out with a question about my order and I was contacted almost immediately by the lovely team who were so kind and helpful in helping me.”

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“I cannot fault the customer service I have received when my first parcel went missing. The intervention and communication by you with the courier service got them moving and finally looking into where my missing parcel was. Sadly it was lost and I am delighted with the swift replacement from you which has finally arrived. I am beyond delighted with the bracelet and I hope my grandson loves it just as much! Thank you so much for all your help and support.”

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“The help I received with a query I had, the customer service team were brilliant, they resolved it with in 10 minutes, communication was fantastic, that's why I like shopping with Abbott lyon.”

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“I just love this brand so much the quality of the jewellery is lovely and I think it’s so nice how you can personalise your jewellery if that’s for you or a gift! I’m obsessed with my watch I got I wear it all the time.”

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“Fantastic customer service. Ordered the wrong necklace, refunded within minutes ready to purchase the correct one. Definitely a great service.”

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“Very Easy To Order And Delivered On Time Product Was Beautiful Very Pleased With My Purchase As A Christmas Surprise Present 🌟🌟🌟🌟🌟”

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“I was sent the wrong product, customer service replied immediately and resolved the problem straight away. Excellent customer service”

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“Abbot Lyon is my favourite jewellery brand I am obsessed with how you can make every piece unique to you !”

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“Such timeless pieces!! In love with the brand❤️”

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“Excellent service. Lovely jewellery. Will buy more🥰”

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“Had a problem with delivery from Courier the customer service from Abbott Lyon was excellent . Received parcel AOK. Have ordered further items.”

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“Very happy with my purchase.and very happy how quick it arrived”

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“Absolutely love Abbott Lyon jewellery, it’s packaged lovely and is such high quality I would highly recommend, perfect as a gift for family and friends or if you just fancy treating yourself”

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Abbott Lyon is rated 4.4 based on 21,831 reviews