Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,818 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

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“I ordered Christmas gifts two personalised necklaces on the 3rd of December delivery shipment said to arrive between 30th December and 2nd January.... But they arrived on the 10th Of December super fast delivery and the necklaces are stunning as always I love Abbott Lyon luxury pieces at affordable prices.”

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“Still waiting for it. Can't comment . Hopefully it will be delivered soon.”

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“Excellent customer service . Having had my parcel go missing by Evri, as soon as Abbott Lyon knew they re sent my order immediately. They were absolutely 100% on the ball responding to my emails very quickly. I will definitely order again with them & the bracelet for my granddaughter is lovely !! Thanks once again for being so helpful and outstanding service!!”

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“The most gorgeous personalised pieces”

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“It’s non tarnishing and the quality is amazing for the price.”

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“Amazing customer service, had a amazing black friday sale on which i purchased a beautiful watch for christmas for my wife. Had issues with the delivery which were rectified immediatly, none stop contact by email, very happy with the service i recieved. Highly recomended. Many thanks”

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“Beautiful ring well packaged and delivered on time delighted with it highly recommended tracking system is also very good 👍😁”

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“Abbott Lyon, have been so helpful with a delivery problem I had, I cannot praise them enough. They were thoughtful and understanding. Excellent service. C.P. Atkinson”

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“I ordered a necklace on the 10th of November. Told it would be 15 days. 5 weeks later still no necklace and still no delivery date! Absolutely shocking service too. They just don’t seem to care. I was told it was been escalated and the team would contact me in 48hrs. 4 days later still no response!”

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“Love the products, so stunning and elegant. Really make an outfit look good. Highly recommend as quality is amazing.”

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“Delivery delayed until after Christmas ordered on the 21st of November”

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“Great service, bit of an issue with delivery but the team dealt with it promptly and in time for Christmas! Thank you for all your help it’s appreciated”

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“Delivery was prompt and the pieces are well packaged and wrapped beautifully! Customer service is always 10/10 couldn’t recommend more!”

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“The jewellery is beautiful but if for any reason there is an issue the customer service around the company is amazing. Customer services are quick at responding and very helpful. As a company the return or exchange policy is really good.”

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“Just amazing, they are always their for this customers and put them first”

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“Customer service was absolutely amazing”

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“Great service and product”

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“Obsessed with all my stunning pieces from Abbot Lyon, Recently bought the most beautiful watch and I've several other pieces that I've had for years. The quality is just flawless, no tarnishing or any other issues despite being worn every day and in the shower etc!”

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“Absolutely love my newest piece from Abbott lyon. Great value for money and STUNNING.”

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“I love how you can personalise so many pieces, it makes it super super special to give for gift gifts”

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Abbott Lyon is rated 4.5 based on 22,818 reviews