Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,853 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 10th April 2026

Karen S

2844

Anonymous

Anonymous // 01/01/2019

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“I had a fantastic experience shopping with Abbott Lyon. The delivery was prompt, the packaging was beautiful, and the jewellery itself exceeded all expectations. The quality is outstanding, and the personalised details make it incredibly special. Customer service was excellent. Friendly, responsive, and genuinely helpful. I truly felt valued as a customer. I’ve already received so many compliments on my piece and will definitely be returning for future purchases.”

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“I love Abbott Lyon! The best place to search for a gift for everyone! The most beautiful collections and most stunning pieces!”

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“Really amazing quality. Perfect inscription. It’s small but I like that, dainty and not in your face. I know it’s there and that’s what matters”

Abbott Lyon 5 star review on 18th November 2025

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“Absolutely love my new ring I’m normally size 54 I got a N and it was perfect.”

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“As always, the most beautiful jewellery! This is my third time purchasing with you and I am over the moon, as always, thank you!”

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“Iv bought alot of pieces from Abbot Lyon over the last year or 2. There were some issues with some rings a while back, but their customer service regarding it was 5* and faultless. I really rate their earrings especially, no tarnishing and have several pairs. I recently made an another order quite late in the night, as a gift, but missed out on an offer, by hours that was put on the next day. I emailed them, and they honoured the offer. They didn’t have to, as this was just bad timing on my behalf. Thankyou Abbot Lyon team. Xx”

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“I have NOT received my jewellery”

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We’re very sorry to hear that you've not received your order yet! Your order is currently in customs clearance and should be with you soon. We appreciate your patience and are here to help if you have any further questions, don't hesitate to reach out to us!

“Can’t recommend this brand enough the jewelry is just phenomenal. I have so many pieces from them. I were both silver and gold and love both from this brand.”

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“Great customer service and respond quickly”

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“Great customer service and respond quickly”

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“My ring became discoloured after only having it for a few months - contacted customer services and can’t fault them!! After receiving photo evidence they refunded me with store credit in full along with postage costs!! Can’t fault them!!!”

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“Gorgeous pieces of jewellery and great service.”

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“The service from Abbott Lyon is fantastic, the quality of their pieces are amazing and if there’s any issues the customer service is great! Nothing is a problem and they are always willing to help.”

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“Brilliant customer service”

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“Perfect anti tarnish jewellery”

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“The service and time given to my inquiry was excellent. I was a first time customer and I believe I made a mistake on ordering. Full investigation to sort it out was quick and a reorder was done.”

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“I’ve ordered several pieces from Abbott Lyon and have been consistently impressed. The jewellery is beautifully designed, high-quality, and doesn’t tarnish easily, which makes it perfect for everyday wear as well as special occasions. The packaging feels luxurious and adds to the excitement of receiving each order. The website is clear and easy to use, and I love the option to personalise items with names or birthstones, it makes each piece feel truly special. Delivery has always been quick too . Overall, Abbott Lyon offers affordable luxury with a personal touch. I’ve had so many compliments on my earrings and bracelet, and I wouldn’t hesitate to recommend them to friends and family.”

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“Great customer service and amazing products”

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“Products are wonderful and the customer service team have been very helpful when I had an issue with my order”

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“I found the team extremely helpful the reply to my query came very quickly.”

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Abbott Lyon is rated 4.4 based on 21,853 reviews