Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,818 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The AL tag at the end of the braclet always snags on clothing and the colour has tarnished”

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“I have lots of different products from Abbott Lyon and always LOVE each piece. I get so many compliments on my jewellery whenever I wear one of their pieces.”

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“Every interaction I've had with your staff online has been brilliant. Really great customer service”

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“Obsessed with Abbott Lyon as a brand as always , I have had some of their pieces so a long time now and no tarnishing or breakage , the quality is amazing 😍”

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“Love there jewellery so much absolutely stunning!!”

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“I had a problem and the team replied back to me and took an action in really no time and was so professional! Thank you 🙏🏼”

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“I bought a custom necklace and it was gorgeous! Well crafted and great heavyweight quality. Very happy.”

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“Obssesed with every product”

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“Abbott Lyon have been so brilliant , so friendly and excellent customer service. I ordered earrings for a Christmas present and they went missing via the delivery company, so Abbot and Lyon sent me a replacement within a day of me contacting them, can’t thank them enough for doing that for me, really appreciate it, I will definitely use them again and the earrings are so lovely and really good quality. Thank you Abbott Lyon.”

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“All items are of incredible quality and can be worn every day or for special occasions! I wouldn’t get jewellery anywhere else now!”

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“Had an issue with a bracelet i purchased. Got in touch and they immediately gave me a credit note. I have used this in the last couple of days with no problem.”

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“My order was not received but a replacement order was created and is now on its way. No fuss just quickly resolved. Hopefully this time it will arrive, without any problems. Thanks again”

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“Great quick customer service after you get past the automated responses telling you, Lost parcel At courier depot. Parcel sent out again with another courier and received next day. Thank you. Great jewellery.”

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“Lovely jewellery but very difficult to assemble when you have swollen arthritic fingers.”

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“I haven't received the parcel yet. Getting worried now. I hope it arrives soon. Ciaran”

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Thank you for reaching out Ciaran - I understand this must be worrying for you. It looks like your parcel is being held at Irish customs, this is a manual process so can take a little longer than expected. We're sure it will be on its way to you ASAP!

“never got my order… need to contact customer service but can’t locate a number”

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“I adore my personalised initial necklace. It is well make but so dainty and simple. It oozes elegance and love wearing it! Can’t wait to get more pieces from Abbott Lyon to add to my collection”

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“Such helpful customer service. So attentive and friendly! Will defo continue to order in future and recommend to friends and family! X”

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“I love Abbott Lyon jewerly. You can’t go wrong. Good quality no tarnishing and a great price!”

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“Abbott Lyon's customer service is without doubt amongst the best I have experienced. It's how customer service go about resolving problems and issues - without going into details, Wendy at Abbott Lyon took ownership of the issue and sorted it with the minimum of fuss.”

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Abbott Lyon is rated 4.5 based on 22,818 reviews