Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,374 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 15th June 2026

Sharon L

Julie B

Abbott Lyon 5 star review on 9th May 2026

Sadie P

Abbott Lyon 5 star review on 26th April 2026

Amy H

Abbott Lyon 5 star review on 22nd March 2026

Mollie P

2845

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still have not received my order and it’s really disappointing as it was a gift for my daughter.”

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“I ordered a personalised bracelet for my daughter for Christmas , the communication was excellent from ordering to delivery. I was kept up to date with every process. My daughter absolutely loved it and I do too. Thank you so much”

Abbott Lyon 5 star review on 25th December 2025

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“My daughter absolutely loves her birthstone necklace”

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“Beautiful jewellery, pretty packaging for a gift.”

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“Service with Abbott Lyon has been grand, updated each step of the way but been let down when it has come to delivery. The parcel is with Evri and was suppose to be delivered before Christmas but I have still yet to receive it. Contact with Abbott Lyon and was only told that evri have had a delay. When contacting evri they have responded with the item will be delivered on the 24th due to a delay and they will be in touch. Still hasn’t been delivered and no further response from them. This was a Christmas gift and was ordered well within the time for expected delivery as well as extra paid for delivery to make sure it arrived in plenty of time. I’ve received an email to review an item I’ve yet to receive and unfortunately the only thing I can review is the poor delivery service.”

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“Where is tI order jewellery for my partner and I'm still awaiting delivery. Evri say the have got the parcel but are failing to delivery for this Christmas. Perhaps it may arrive for Christmas 2026, but I won't count on it.”

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“1 word brilliant”

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“Order took a little longer than expected but the customer service team were more than helpful with fast and accurate replies! Put my mind at ease with recieving my order before Christmas! Thanks again 😍”

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“Absolutely love my Christmas presents will definitely be buying more in new year ....MERRY CHRISTMAS 🎄”

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“Not Impressed ....I bought a couple of bracelets since work mates raved about this site . glad I got a buy get one free as no way would I pay £100 per bracelet that looks like a bracelet that came off a market stall for £10 .. I ordered the gift box and wax stamp I asked for the the same initial on the was stamp as the names on the bracelets they both came on the gift bag with my initial. So waste of money .. So if they hadn't turn up late with no chance to send back or time to buy something else I had to keep them and give as presents but will not be buying off here again ...”

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“Very appalled, ordered a personalised necklace and bracelet. Said it would arrive the 18th December, still has not arrived and have not heard any further communication!”

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“Well it’s been 5 weeks and I still haven’t received my necklace. I never buy custom or more expensive jewelry for myself either. About a week ago I got a notification saying that I had to pay another $45 in tariffs for my necklace to be released. That is 50% the price of my item! I reached out to them and they said there is an agreement on their website before you checkout, which is true. However, I don’t think when people agree to that they are expecting to pay another 50% of the item total. There should be some kind of range to prepare people. I responded to the email expressing my dissatisfaction and have not heard back from them. So my item which I already paid $90 for is being held hostage unless I send another $45. Feels like a scam at the minimum Very poor business practice. They advertise themselves as British company, but products are coming from China. Buyer be ware.”

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“My order was a gift for a friend so I'm hoping she'll like it. I kept the free star bracelet gift which is delicate and simple and I think it will go with lots of things”

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“I bought a watch with the zodiac sign absolutely lovely, And a few of my friends have admired it 😊”

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“This is a brilliant gift place my partner loves her gift”

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“First time using your company - was a little unsure if a few things so used the online live chat, totally got what I needed and the quality far surpassed what I was expecting. Amazing products, beautifully packaged and delivered at an incredible speed. I will certainly use you again for my special occasions!”

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“Wow... Jewelry was perfect and saved our Xmas. Thank you”

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“Love my earings will buy from yous again already been asked were I got them from love them ❤️”

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“Ordered a beyond the stars necklace personalised along with 2 other necklaces on 24th November on time for Christmas but only one necklace arrived and not the personalised one I needed ahead of Christmas Day. This has left me without a Christmas Gift for my mum despite me chasing this on multiple occasions ahead of the 25th December .Very disappointed.”

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“The personalised necklace that I purchased through Abbot Lyon was beyond words, it truly was everything I had imagined. The quality was perfect, the communications through it's manufacturing and it's presentation on delivery was second-to-none. If you want a personalised piece that really hits the spot, Abbot Lyon is perfect.”

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Abbott Lyon is rated 4.4 based on 22,374 reviews