Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,803 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 22nd March 2026

2839

Anonymous

Anonymous // 01/01/2019

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“Customer service was very quick to respond to my query. They was very helpful and understanding with a quick resolution”

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“Myself & my daughter love all items on Abbott Lyon they are beautiful pieces & with the discount they offer all the time it is great time to purchase”

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“Little luxuries that make a big difference. These Abbott Lyon bestsellers are the styles you’ll reach for again and again — simple, chic, and so easy to wear.”

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“I had a bangle brought for me for my birthday and unfortunately one of the crystals came out. I contacted Abbott Lyon and I really cannot fault their customer services. Nolwazi helped me and others from Abbott Lyon and was so kind and resolved the issue with no hesitation. I now have a credit with Abbott Lyon and will be happy to find something for me. Thank you once again Nolwazi and your team.”

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“Lovely jewellery and amazing service!”

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“I love the Abbott Lyon jewellery, and have been making the most of Black Friday deals for xmas presents. I received one of my orders which happened to be incorrect, the customer service team were so quick to come back to me and resolve it. Very happy with the service.”

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“Excellent customer service”

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“Have had a good response from yourself thanks for help”

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“Absolutely delighted with my gold braclets. The items had got held up at customs and the customer service that I received through Abbott Lyon is second to none. They answered every email promptly and efficiently. I would give them 100%. I dealt with one lady in particular Nokubongwa. She was excellent. I will definitely be ordering more jewellery.”

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“After a situation occurred with my order I couldn’t be more pleased with the customer service that Abbott Lyon gave me The earrings were perfectly described and worth every penny , just gorgeous”

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“Abbott Lyon make such beautiful and well made jewellery. I’ve had items for years that have not tarnished and still look brand new. I won’t buy from any other jewellery brand now. Simply stunning!”

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“Fast delivery& tracking was available to ensure I could see when my parcel would be delivered, affordable prices and outstanding jewellery. I ordered a pair of earrings only a few days ago, I received them this morning they are beautifully made and look outstanding. These particular earrings have been continuously going out of stock when ever I have tried to buy them as they are so popular so I’m very very happy :) x”

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“Repeat customer. Never had any issues - everything has been delivered promptly, well packaged and always good quality.”

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“The earrings were beautiful simple and elegant I would highly recommend”

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“I bought an item yesterday and then found out that there was a discount code that would save me £15 . I contacted Abbott Lyon and they looked into the matter and cancelled my original order so I could reorder with the discount The agent was Khayelihle”

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“I’ve always been a silver jewellery girl, but lately I’ve made the switch to gold — and I’m obsessed. Abbott Lyon has made it so easy to fall in love with gold pieces. Their jewellery doesn’t tarnish, it’s super durable, and looks gorgeous with every outfit. I’m especially loving my Clover Bracelet, Eternity Ring, and Own Way Ring — they’re such timeless pieces I never take off.”

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“I love Abbott Lyon jewellery. It’s my go to everyday jewellery. It’s ideal as a busy mum as it’s waterproof/sweat proof and tarnish proof. I have so many pieces now and they continue to come out with wonderful collections.”

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“I was ordering a gift and was looking advice on a bracelet (to match a necklace) I made an error and the response from customer care is exceptional with timely and courteous responses. Thank you”

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“Great at sorting a mistake I made when placing an order. The refunded within a few hours of the request and I was able to make a new order. The customer services team are polite, professional and efficient. Keep up the great work. I can't wait to review my order!”

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“I adore Abbott Lyon’s beautifully designed jewellery which is made using the highest quality materials. I’ve been wearing their jewellery for over a year and it didn’t tarnish, it still looks like new. I love it and ordered more pieces for my collection recently :)”

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Abbott Lyon is rated 4.4 based on 21,803 reviews