Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,818 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the jewellery. Only disappointment with the delivery service.”

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“Ordered and was given a delivery date, this date passed and I have been chasing for over a week with no response and we are now a couple of days before Xmas and I have no order and can’t get any response from Abbott Lyon!!”

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“Ordered 2 bracelets, only one arrived. Still waiting on customer services to reply so they can send the replacement. This is a Christmas present for my 2 nieces, really disappointed that they won’t be here for Christmas!!! Ordered over 3 weeks ago!!”

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“I still have yet to receive my parcel after contacting yourselves and the delivery company several times”

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“Very happy with the look of the chain, very good quality and great service from Abbott lyon”

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“First time trying abbot lyon and I can't fault them will definitely be buying from them again.”

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“Love heart pendant is just perfect.”

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“Very pleased with two necklaces I bought as gifts for my grand daughters - easy to order as delivered as promised .”

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“As the gifts I bought are for Christmas I will not know the quality until later, but if they live up to their reviews I will be more than happy. But for the ease of ordering and the great delivery service. Brilliant Merry Christmas.🎅🏻”

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“I ordered 2 necklaces they are absolutely Beautiful and came quickly. I will definitely be buying in the future.”

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“I love this Jewellery , if it wasn’t for following Stacey Solomon , I wouldn’t have heard of this company ,I’m sorry Abbott Lyon. I’ve bought a few pieces & they are so beautiful , but best of all , one of my parcels went missing & I called the customer helpline & the male person I spoke to was so helpful , understanding , great customer service , & they sent it through DPD to the parcel shop I use , thank you so much , I really appreciate the service I received , I think his name may have been Nathan or not sure , but anyway thank you so much .”

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“Absolutely amazing!”

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“Have not received my items yet”

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“lovely jewellery great delivery come when expected”

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“Love the necklace.”

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“The items I purchased were of great quality and my partner loved them!! Will definitely be returning to buy more Abbott Lyon soon!!”

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“Not good I’m afraid. The order was placed on 10 December and hasn’t arrived. There is no contact telephone number. An email was sent to the address provided and is undeliverable. In the meantime, we are c.£100 out of pocket.”

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“So impressed with each piece ive received the quality is amazing cant wait to gift some pieces at Christmas!”

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“I’m very pleased with Abbott Lyon — the service was swift, the quality of the jewellery is excellent, and there’s a great choice of products. The aftercare has also been fantastic. Highly recommend.”

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“Lost delivery - poor customer service - I had to really stay on top of emails and resorted to negative reviews to which I was blocked from Facebook page - doesn’t seem ethical that all you want is the good and block genuinely poor feedback. Shows it’s a company solely wanting to appear faultless rather than be proactive. Nothing would’ve been sorted if I hadn’t pressed for it and when the company/courier are at fault the customer should not feel any hassle or bad service. I will not shop here again based solely on this experience - lots of jewellery outlets available with equally nice if not better products. Saddens me to ever have to do a negative review but it’s an honest one”

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Abbott Lyon is rated 4.5 based on 22,818 reviews