Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,399 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Visit Website

Write Your review

Tell us how Abbott Lyon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Abbott Lyon 5 star review on 9th May 2026

2841

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the products, so stunning and elegant. Really make an outfit look good. Highly recommend as quality is amazing.”

Helpful Report

“Delivery delayed until after Christmas ordered on the 21st of November”

Helpful Report

“Great service, bit of an issue with delivery but the team dealt with it promptly and in time for Christmas! Thank you for all your help it’s appreciated”

Helpful Report

“Delivery was prompt and the pieces are well packaged and wrapped beautifully! Customer service is always 10/10 couldn’t recommend more!”

Helpful Report

“The jewellery is beautiful but if for any reason there is an issue the customer service around the company is amazing. Customer services are quick at responding and very helpful. As a company the return or exchange policy is really good.”

Helpful Report

“Just amazing, they are always their for this customers and put them first”

Helpful Report

“Customer service was absolutely amazing”

Helpful Report

“Great service and product”

Helpful Report

“Obsessed with all my stunning pieces from Abbot Lyon, Recently bought the most beautiful watch and I've several other pieces that I've had for years. The quality is just flawless, no tarnishing or any other issues despite being worn every day and in the shower etc!”

Helpful Report

“Absolutely love my newest piece from Abbott lyon. Great value for money and STUNNING.”

Helpful Report

“I love how you can personalise so many pieces, it makes it super super special to give for gift gifts”

Helpful Report

“Really pleased with my jewellery from Abbott Lyon there unique pieces make it more special love that you can personalise your items”

Helpful Report

“I have just recieved my custom Robin coin necklace. Unfortunately the birthstone was missing. The aftersales service I recieved was superb. I have just had an email from Nicole confirming that a replacement is being sent out. This issue was dealt with within a week. Great product and service.”

Helpful Report

“Lovely products. Bought as a gift for a friend and still to give it to her. Unfortunately courier was awful, leaving my package outside in the pouring rain. Outer packaging fell apart and inside had also gotten wet.”

Helpful Report

“I had a problem finding my order so I spoke to Lisa from the customer service team, she helped me so much and located my order in no time.”

Helpful Report

“I actually can’t remember ever receiving such good customer service . Through no fault of the company I have arranged to return one of my ordered items. They have been very prompt at replying to emails and have assisted me all the way. I honestly can’t speak highly enough about this company and I will definitely be ordering from them again. Their quality of items is fantastic, great value for money . Thanx so much Abbott Lyon you have so got it right for your customers .”

Helpful Report

“Unfortunately the bracelet is had wasn't suitable so I had to return it. I'm awaiting a refund but the customer service i received was excellent. Always emailed back and were very helpful. I will buy from here again in the new year.”

Helpful Report

“absolutely super! My order was in 2 parts, the first came and was beautiful, the second was lost by the courier but everyone I dealt with at Abbott Lyon did all they could to sort the issue out without any upset or delays, Fantastic!”

Helpful Report

“Brilliant service. Had a slight problem with delivery issues, within 24hours was sorted by Abbott Lyon. Amazing customer service. Thank you for the beautiful jewellery. Will definitely be buying again.”

Helpful Report

“I bought the new Robin necklace and it is so beautiful!!! It took a few weeks to arrive but its personalised and a busy time of year so i wasnt bothered. It was so worth the wait. I LOVEEE IT!!!”

Helpful Report

Abbott Lyon is rated 4.4 based on 22,399 reviews