Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,803 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 22nd March 2026

2839

Anonymous

Anonymous // 01/01/2019

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“I've ordered from Abbott Lyon a few times over the last 6 months and never had any issues. I think the products are stunning, and perfect for that little additional sparkle to add to any outfit! I've never had any issues with delivery and product is always sent out and received promptly!”

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“Fantastic customer service, quick to respond and really clear communications”

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“Excellent quality product & very swift dispatch and delivery”

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“Abbott Lyon’s jewellery isllonow go too jewellery I wear it everyday it’s such good quality and good prices”

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“Great service thankyou”

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“Abby from customer services sorted my problem out with my braclet straight away, very polite and really helpful.”

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“The most stunning, timeless piece, perfect for any occasion, absolutely love it”

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“Abbott Lyon has such reasonable pricing for the quality of their jewellery. I adore my clover bracelet! Looks so chic and is beautiful.”

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“I’m in love with my new necklace that much that I have just ordered one for my mom for Christmas 🎅”

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“Very quick and helpful reply”

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“Amazing love this jewelrey have bought so many gifts for family and friends and for myself and will continue doing so , akso recomended to friends and family , so beautiful 🥰”

Abbott Lyon 5 star review on 2nd December 2025

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“I work for the Abbott and collective and I recently reached out to get a prize or some support for a Bristol children’s charity that I work for. They were really quick to respond and quick to get me a voucher sent for the charity which we do hugely appreciate and which I think will be very popular”

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“Excellent jewellery, customer service is fantastic, so helpful. I would highly recommend Abbott Lyon . Outstanding all round 😁”

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“I recently purchasing the gold heart double photo locket and I love it. The quality of the two photos and the personalization options were fab. I purchased this for myself and would definitely purchase again in the future for gifts for my friends and family.”

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“Had issues with my online order, and they got it resolved quickly using their online chat”

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“Love the earrings can’t comment on the braclet as it is being delivered by evri who are terrible so it might turn up in time for Christmas”

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“Absolutely appalling service. Not answering emails, different answers, false orders, website not showing true photos and a nightmare to return products with only one provider. Overalll very, very poor.”

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I’m incredibly sorry to hear about the issue with your order and would love to sort this for you as soon as possible. Unfortunately, we were unable to locate your order using the limited information available here - so that we can assist you, could you please send us an email on hello@abbottlyon.com with the subject title ' Review'

“I was very disappointed with the customer service I recieved after sharing my complete disappointment at the size of the box that cost £12. The products would not fit in the box. They said sorry but that was it. The present was for my 89 year old mother. They did not try to find a resolution. Very disappointed and with that in mind I will not purchase from them again”

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I'm really sorry to hear you were disappointed with your gift box Yvonne, we appreciate how important this was as part of your mum's gift. I can see our team have been in touch with options, but we do appreciate your feedback and will be sure to share it with the theam.

“I purchased 2 beautiful sets of earrings - the birthstone ones. They are absolutely beautiful! Delivery was so quick and they look gorgeous!! I have recommended Abbott Lyon to friends and family!!”

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“I am so pleased with my Abbott Lyon jewellery. Such a wonderful variation of items to choose from and such an amazing offer recently.”

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Abbott Lyon is rated 4.4 based on 21,803 reviews