Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,785 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 3rd April 2026

2840

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to chase,photo blurry - not a great experience No apology received”

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“Jewellery is nice, unfortunately it was delayed and cost me £12 to post next day delivery to recipient in time for Christmas.”

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“Ordered a necklace for my niece’s birthday on the 11th December, still haven’t received it.”

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“Product is great but the delivery time was terrible. Ordered on 30 November and it didn’t arrive until 22 December. I’m pretty sure they forgot it too as progress only began when I started chasing it.”

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“Love Abbott lyon”

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“I still haven’t received my parcel?”

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“Chain broke within 24 hours of wearing it. It broke whilst trying to take it off. Really disappointed with the quality at the moment and this was the first time I’ve ordered from your company. If you need to verify my order, I ordered using another email address”

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“I have used abbott lyons quite a few times now. The ordering process is really easy and the delivery is quite fast. The jewellery is lovely, and if you have a problem, it is sorted really quickly, nothing is to much trouble.”

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“Obsessed!! Quick delivery and helped me with questions I had via email very friendly and quick xx”

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“I’ve always loved my jewellery from Abbott Lyon. I never find that the jewellery tarnishes, it’s always beautiful and high quality! I wear my favourite earrings from Abbott Lyon every day.”

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“Absolutely amazing! Got it all perfect x”

Abbott Lyon 5 star review on 31st December 2025

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“Great service and even better products would 100% recommend 😁”

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“Love my bangle. Exceptional value and looks lovely. Would definitely buy again.”

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“My purchase was a voucher for my sister for Christmas. She wanted a bracelet to match her necklace she had already purchased from you. I had a text today from her to say her bracelet had arrived!!! In only 6 days!!! And over the crazy Christmas period! Fantastic service! And if my sister is happy, so am I! Thankyou for a quick, easy and fantastic service ⭐️⭐️⭐️⭐️⭐️”

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“Your customer services is the best. I have never known a company that replies as quick as you. I had ordered a watch for my daughter as a Christmas present and it was faulty and you replaced it in the matter of days. I certainly would recommend your company and will be ordering more items in the future. Thank you again 💓”

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“I ordered an engraved locket for my pocket early in December and was consistently advised via email when I chased it that it was being dispatched, I eventually complained on 23rd December as still no confirmation it was out for delivery and it was dispatched that evening, I finally received it at 4pm Christmas Eve a lot of stress and constantly being told it was going to be dispatched it arrived and had not been engraved at all, very disappointing as a first time customer”

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“I have no issue with the items they are great and good value. However poor customer service and the obvious computer that replies gives updates on delivery making constant promises. Those promises are broken!”

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“Absolutely stunning watch . I treated myself. Gutted my eyesight is getting worse and couldn’t see the time. It was such a beautiful piece . I returned it I am so upset as it was the prettiest watch I have seen in a very long time. I’ve wanted it since I first saw Stacey S with it on. Moon and Stars . Who ever has this watch you are so lucky .”

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“Beautiful jewelry late gift for christmas amazed it arrived before. Definitely recommend. Thank you”

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“I use Abbott Lyon because obviously I love the jewellery but it’s also because of the service. I love their customer service. Whenever I have had to make contact with them it’s always easy and nothing is too much trouble.”

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Abbott Lyon is rated 4.4 based on 21,785 reviews