Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,819 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

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“Fab , very quick response wish all other retailers could be like yourselves thank you”

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“I bought my mam a photo locket necklace last Christmas and the photo is now unrecognisable. I recieved a voucher and I was able to purchase a new one for Christmas. My mam will be so delighted:) thank you”

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“Absolutely amazing brand with stunning products”

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“Fell in love with this jewellery after being given a ring as a gift and now purchase a lot of gifts for my family and friends. Such excellent quality and customer service is second to none.”

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“My Abbott Lyon order arrived beautifully packaged and all in excellent condition. I received the Stacey Solomon moon and back earrings, locket heart pendant with my children's birthstones and a heart bracelet. The service was quick and had no issues. *Photos won't load”

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“Very helpful with a question I emailed.”

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“Quick delivery, helpful Customer Service Team, beautiful presentation.”

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“This is my second time purchasing from Abbott Lyon and my wife on the first time was absolutely thrilled with her gift. It really made her Xmas and was showing everybody the unique jewellery she wore. It made my life easier picking a gift that is customised for each individual and my wife so thank you. I also appreciate the interaction on offers, delivery updates etc.. Seemless from start to finish. Definitely recommended. 🙂”

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“Love ABBOT LYON pieces, they don’t rust or change colour and I wear mine ALL the time. The most beautiful pieces too!”

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“Damaged and dirty packaging and it’s for a gift. Difficult looking at what I want and ended up adding extras I didn’t need.”

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I'm sorry to hear the packaging wasn't right and ordering felt a bit confusing, that must have been frustrating, especially as it was for a gift Ceri. Thank you for letting us know, we really do appreciate the feedback.

“Beautiful jewellery, prompt delivery”

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“Abbott lyon is the best!!! I am obsessed with their products, never fail ❤️”

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“Stunning jewellery! Great quality and a vast range of designs and collections!”

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“Absolutely love my jewellery from Abbott Lyon. The personalised pieces are just gorgeous and I’ve never had issues with tarnishing etc after months of wear. Thank you!”

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“Super service thank you so much”

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“I have brought a lot of jewellery from Abbott Lyon for myself, friends and family. The quality is amazing and their customer service is brilliant. Highly recommend ♥️”

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“Accidentally ordered the wrong item and immediately tried to cancel the transaction. Using the chat bot was extremely unhelpful and having made my views clear an actual human (Nothando) got in touch and sorted the issue out. So 5 stars to Nothando, zero stars to the chat bot. Perhaps as a company you could stop your over reliance on AI.”

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“The whole process was easy and informative -absolutely love the bracelets such good quality”

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“I was very happy with my jewellery, beautiful items and good value for money. Delivery was quick and the customer service team responded quickly to my emails. Would definitely recommend.”

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“Love the style of the jewerly sometimes find the quality slightly cheaper than expected!”

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Abbott Lyon is rated 4.5 based on 22,819 reviews