Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,789 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 3rd April 2026

2840

Anonymous

Anonymous // 01/01/2019

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“Fantastic customer service. Reply to emails straight away. They really care about their customers The products are amazing. I have A few pieces of jewellery now and have never been disappointed and my family love them too. Highly recommend”

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“Had excellent customer service from Lwandile, she sorted my order that was raised in error by myself, I was so greafull.thank you Lwandile”

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“Spent over 200$ and never got my package.”

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“Love all your fantastic jewery amazing packaging it comes in would definitely recommend.”

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“Excellent customer service. Wanted to amend my order, emailed in and was sorted same day. Massive thanks to Wendy for sorting so efficiently. Definitely recommend Abbott Lyon. Sharon x”

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“I absolutely love the jewellery I’ve ordered from Abbott Lyon! I always get so many compliments when I wear my gold white quartz heart earrings so just had to have the silver too!”

Abbott Lyon 5 star review on 6th December 2025

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“Love my beautiful bracelet and my daughter is going to love her personalised bracelet”

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“Was so surprised with my Xmas present which I had to pick myself. As I am not into Internet it was so easy as your Company pointed me in the right direction. So once again much appreciated for Stacey bringing your jewellery to my attention. June”

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“Nice looking jewellery at a good price. Arrived on time.”

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“Love every single piece ive had. Highly recommend”

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“Haven’t looked at all the jewellery yet but we opened one and we are happy with it. Was packaged really nicely. Would like to have been informed of the delivery service as you use evri and they are baaaad. But to be fair on this occasion it came quickly on time to the right address and it was complete. Is there a possibility you could offer different delivery services? Even if you charge for a more reliable company?”

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“Faulty item dealt with so quickly and amazingly, couldn’t Reccomend highly enough!”

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“I ordered three different items, one of which came a little later because it was personalised. I had a couple of queries and they were dealt with swiftly, and supportively. Very impressed with the items, impressed with the customer service.”

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“Quick support and willingness to help. I had made a mistake on my order, but they helped me correct it.”

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“I have been asked to write a review about how I am enjoying my Abbott Lyon jewellery. I have given one star as I ordered weeks ago and it has still not turned up. Shocking.”

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Thank you for your patience - your order is currently held up at customs in Ireland. This stage can take a little longer than usual, as its a manual process, but once it clears it will continue on its way to you.

“Quick delivery with express.”

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“I haven't received my order i have emailed you regarding this issue, evri failed to deliver my item I wish you please to refund my money or send me replacement Thank you”

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I understand how worrying it is when a parcel doesn't arrive. Our team have been in touch and arranged a replacement for you, and we'll continue supporting you directly until everything is sorted for you.

“I have not yet received my order so I cannot leave a review yet.”

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Thanks for your patience - your order is currently being processed through customs in Ireland. This can take slightly longer, but it should be moving on to you as soon as the checks are complete.

“Haven’t received yet delivered to wrong address Have been in contact with Evri.”

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“Black Friday was my first time ordering from AL - their communication has been really clear and consistent and I have been so happy with the quality of the items!”

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Abbott Lyon is rated 4.4 based on 21,789 reviews