Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,165 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 9th May 2026

2841

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always amazing quality products, stay looking brand new for years! Brilliant customer service, there was an offer for free delivery but when my order went through I was charged for delivery, I sent an email & without any issues the delivery fee was refunded to me the same day. Love Abbott Lyon!”

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“It's for my daughters birthday, but it looks beautiful thank you 😊”

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“Worst purchase ever! After numerous emails I final got what I spend over £160 on! First package contained just two gift bags and then I had to send numerous emails to actually get the jewellery I had ordered! I wouldn’t say the jewellery is worth the money either!!”

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I'm so sorry to hear that this happened! We're pleased to hear that the team were able to get this sorted for you and we'll take on this feedback to our team.

“Really like Abbot Lyon and their jewellery. Only issue is products can become out of stock which is a little annoying.”

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“I have worn Abbott Lyon jewellery now for over 4 years and I will continue to wear it. The quality is amazing and each pieces lasts a lifetime”

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“Price , quality and delivery I absolutely love Abbott Lyon , the best jewellery and the best quality for the best prices. The pieces are always stunning and the fact you can collect your pieces too!🥰 the best service with super kind and helpful people. Fast service and fast delivery I would always highly recommend to shop here ! I adore them ❤️”

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“Their customer service is amazing, products are so beautiful and well made high quality! And my favourite is that they’re just so personalised”

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“I love the clover piece I have received! I will definitely be buying again!”

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“If you’re looking for stylish, personalised jewellery that feels both trendy and thoughtful, Abbott Lyon is a solid choice. Their pieces strike a nice balance between minimal and eye-catching, making them easy to wear ყოველდღд — whether you’re dressing up or keeping things casual. One of their biggest strengths is customisation. From engraved necklaces to initial bracelets and watches, the personal touches feel meaningful without being overdone. It’s especially great for gifting, as the packaging is sleek and ready to impress straight out of the box. In terms of quality, Abbott Lyon sits comfortably in the mid-range. The jewellery looks premium, though it’s not fine jewellery — so with frequent wear, some pieces may show signs of tarnishing over time if not cared for properly. That said, for the price point, the overall finish and design feel worth it. Shipping is generally reliable, though during busy periods it can take a bit longer than expected. Customer service tends to be responsive, which helps if there are any issues with orders or personalisation. Overall, Abbott Lyon is a great go-to for fashionable, personalised jewellery that feels special without breaking the bank. Ideal for gifts, everyday accessories, or adding a subtle personalised touch to your look.”

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“I ordered the mini tennis bracelet and I absolutely love this!!”

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“I love my Colourful Tennis Bracelet. It has several different colour stones in it so can be worn with a wide range of outfits. The quality is very good, it's well made and is a nice design.”

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“Quick delivery, beautiful products. Customer services are quick to respond to any concerns too.”

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“Absolutely gorgeous birthstone bracelet received yesterday 💚 amazingly speedy shipping too!”

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“Easy website, fast delivery, cute pieces which are good quality.”

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“The most beautiful jewellery, amazing customer service and quick delivery”

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“Amazing quality and design ✨love all their products!”

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“I’m really disappointed with my experience ordering from Abbott Lyon. I placed an order for a custom silver necklace intended as a gift for a specific date (next Friday). Only after ordering did I realise the estimated delivery time was over 8 weeks, which feels excessive for a large company, especially outside of peak periods. I contacted customer service immediately to see if the order could be expedited, but was told this wasn’t possible. Unfortunately, my request was then closed without any further discussion or attempt to offer a solution. What’s most frustrating is the lack of flexibility or customer care. Even if the timeframe couldn’t be changed, I would have expected more willingness to help or explore options. As it stands, the item will arrive far too late for its intended purpose, which defeats the point of the purchase. Based on this experience, I won’t be ordering again and wouldn’t recommend if you’re working to a specific timeframe. Make sure you double check delivery estimates very carefully before purchasing”

Helpful Report

Thank you for your feedback - we’re really sorry to hear about your experience. Our current lead times for custom pieces are a little longer than usual due to additional quality checks we’ve introduced to ensure every item meets our highest standards. We completely understand how disappointing this is when ordering for a specific date. We’re also sorry to hear you felt your enquiry wasn’t handled as helpfully as it could have been and we’ll be sure to share this feedback with our team. We truly appreciate your patience and understanding, and we’re confident your piece will be worth the wait. If there’s anything further we can support with, please don’t hesitate to reach out.

“I love my new bracelet. It looks stunning on. Came super fast with gorgeous packaging.”

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“The price point is very very reasonable for such quality jewellery pieces, I truly believe that there are so many unique designs that would suit anyone. The order process is simple and straightforward.”

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“The best jewellery brand out there! I love Abbott Lyon. There jewellery is such high quality and their personalisation services are so special and unique. Perfect for gifting, or to treat yourself. As a gold jewellery girl, I find it hard to find afforable, good quality pieces - but Abbott Lyon has this!”

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Abbott Lyon is rated 4.4 based on 22,165 reviews