Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 16,983 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 10th November 2025

2771

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality for a good price. Really impressed with the initial necklace and Huggie earrings”

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“Really good quality”

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“Always helpful when asked about stock, usually quick delivery too.”

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“Have ordered from Abbot Lyon before x was impressed, however I felt a little disappointed with my recent order. Ordered 2 x name bracelets with different names for Christmas gifts. Both dispatched together but only one box, didn't think this was good enough really 😕”

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“I love my new birthstone ring! It’s super good quality and it arrived so fast!”

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“Absolutely love my pieces, they are so high quality and look stunning on. Delivery was also super fast and the packaging is lovely.”

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“I contacted the customer services team regarding a gift I received back last August which had lost an initial and clip on the bracelet. They were fantastic, got back to me within the hour and offered a voucher to buy a new bracelet. Brilliant customer service will 100% recommended.”

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“Absolutely beautiful necklace and bracelet”

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“I couldn't rate this company highly enough for their excellent customer service and fabulous products.”

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“I returned my item 5 days ago I need a refund please”

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Hi Lynn, thank you for getting in touch. We’ve reached out via email to request an image of your postage receipt so we can help track your return and process your refund as quickly as possible. Please reply with that information when you can - we’ll take care of the rest.

“Great company with great communication..was happy with the cross pendant I bought however I thought the chain was a bit flimsy and for the price a nicer gift box included in the price I think would of been expected.”

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“So helpful and helped with my return quickly. Thank you”

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“Love all the pieces!”

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“Will use Abbott and Lyon again - had an issue with a bag I bought - the care team were empathetic and speedy in response and offered a fair resolution. Issues are sometimes unavoidable but to have the confidence they are resolved well, will make me a future customer.”

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“Bought lovely bracelet for wife but is so small have to return it shame as really nice should cater for larger wrists”

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Hi Roy, thank you for your feedback. We’re glad you liked the bracelet design, and we’re sorry it didn’t fit as expected. We appreciate your suggestion about larger sizes and will take it on board to help improve our range.

“Had a payment issue customer service team very quick to respond to my email late in the evening and all resolved very fast 10/10 with everything from you guys”

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“what a wonderful company!! Has been so quick with all replies and updates and cant wait to receive my granddaughters personalised chains”

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“Very quick, helpful response from Lucy to sort a gift I had received.”

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“Fabulous options and quick processing times. My items had been engraved and shipped within 24 hours of ordering, although delivery to Ireland takes a while, 2 to 3 weeks. Loved my items and will definitely be ordering again”

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“I’m absolutely in love with my Abbott Lyon jewellery! For my birthday, I treated myself to the Pavé Heart Huggie Earrings in gold, and I’m completely obsessed. 😍 The quality is amazing, the pieces are so elegant, and I literally can’t get enough of them. Every time I wear them, I feel confident, stylish, and totally me.”

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Abbott Lyon is rated 4.5 based on 16,983 reviews