Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,816 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 22nd March 2026

2839

Anonymous

Anonymous // 01/01/2019

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“Arrived quickly, expertly packaged, great product”

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“I saw your jewellery on TV and I fell in love with the necklace with birthstones inside the heart”

Abbott Lyon 5 star review on 21st December 2025

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“Parcel went missing so asked for replacement to be sent out. Confirmed my address and heard absolutely nothing after. Still haven’t and no replacement. Had to go through my bank for a refund. Customer service is almost non existent”

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“Jewellery is pretty but the trouble I had with the personalised order was shocking! The order was wrong 3 times, I also paid postage twice in order for you to rectify this at a cost to me- I was told I would get reimbursed but never happened.”

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“Abbott Lyon has been my new favourite jewelry brands for over a year now. I love the beautiful jewelery that is none fussy and effortless to wear all year round and I mostly like how I can wear it on holiday on the beach or swimming pool. I have lots of the loop earrings as I have seven piercings and they are so comfortable and hold their shape and colour. I have neumberous necklace too that are so beautiful and comfortable to wear everyday. Its my go too brands now.”

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“Abbott Lyon Jewelry delivers a perfect blend of elegance, quality, and modern style. Every piece feels thoughtfully designed.”

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“Excellent product and a very quick response to my query. Thank you”

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“Lovely jewellery. Was disspatched within a few days, but Evri did not deliver my parcel. Abbott Lyon dealt with this problem and sent out another package to me straight away with another company. . Very pleased with my bangles, will be definitely be ordering more product”

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“Fantastic. Absolutely love my watch and bracelet. Can't wait to show them both off on Christmas Day. First time I have used this Company. Very impressed, and will definitely use again.”

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“Evri lost my parcel and Abbott Lyon were very quick to investigate and resend the items. Brilliant customer service”

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“Very good quality and arrived on time, highly recommend to anyone looking for custom gifts specially for christmas time. 10/10”

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“Beautiful item as always the perfect gift always”

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“Ordered earrings for Xmas and they packaging came with nothing inside”

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“Very happy to wear my late husbands name around my neck.”

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“Products and service 12 out of 10. Will be absolutely recommending to friends and family. 1st class.”

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“Not sure why I am being sent a feedback review when I am still yet to receive my order over 10 days later?”

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“3 weeks later still haven’t received!! Tried to chat online through customer service but apparently they were “busy dealing with customers””

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“I absolutely love all my jewellery, it beautifully made and last. Amazing customer service too. Thank you Emma”

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“Awful experience with this company! My order has been lost in transit by the courier and even after emailing several times still nothing about when it will be replaced and resent. This was a Christmas present! First and definitely the last time I will ever order from this company! Shocking customer service!”

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“2 items still not arrived which were needed for Xmas presents. Still not replaced even though emailed straightaway”

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Abbott Lyon is rated 4.4 based on 21,816 reviews