Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,817 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 22nd March 2026

2839

Anonymous

Anonymous // 01/01/2019

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“Great help with order return, very quick to reply and get it sorted”

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“I never received my item”

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“Very pleas I received my order in time for Christmas. It was out of stock so I left my email address requesting you to let me know when back in stock. I never received an email it was just by luck I went back to the site and placed my order”

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“Well what can I say? Lovely, amazing and just beautiful jewellery. I have ordered more already! I will definitely buy from Abbott Lyon again and again. From ordering to delivery the whole team have been truly amazing . Thank you so much.”

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“I have loved this brand for the past 2 years. Their customer service is amazing and the products speak for themselves, beautifully designed and created! I have bought several pieces for myself and they are always my first port of call when shopping for special gifts. I would highly recommend everytime! 🥰”

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“I recently made an order with yourself this order was lost in transit (evri) you where very helpful keeping me updated with issues and got back to be very quickly! My order was resent out as soon as the issue was resolved! And I got it very quickly Thankyou for that! I love abbot Lyon and would only ever order form yourselves even having previous issues I still wouldn’t go anywhere else”

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“Ordered a necklace on the 12th November..still waiting. Customer service is zero help.”

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“Beautiful jewellery, attention to detail , including the packaging. Amazing service! Would definitely recommend and will buy again.”

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“How ironic you have sent me an email asking my jewellery is when it's not even been dispatched after I ordered on the 15th of November absolute joke of a company”

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“My partner loved her necklace and matching earrings. Will definitely be using your site again”

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“Good service Delivered on time”

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“Very pleased with my items of jewellery and also very pleased with the service. The items were delivered well wrapped and safe and didn't take long to be delivered. I was pleasantly surprised as it's so close to Christmas. Thank you. I will definitely be buying from you again.”

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“2nd order in a month, first order did not arrive on time, hadn’t even been shipped by the delivery date and had to battle for a refund. 2nd order I am still awaiting the delivery, I paid next day delivery and it still hasn’t arrived a week later. Still awaiting a response from customer services.”

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“Wonderful service from start to finish. Ordered gold chains for myself and sister to wear our mother's jewelry on. They were perfect, and very affordable. The delivery packaging was well thought out also. Would highly recommend and will use again. Thank you”

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“Abbott Lyon is a fantastic choice for Christmas gifting. Their pieces feel thoughtful and premium, with sleek designs that look far more expensive than they are. The personalisation options make each gift feel truly special, while the elegant packaging means it’s ready to go straight under the tree. From timeless jewellery to stylish accessories, Abbott Lyon nails that perfect balance of trendy and meaningful—ideal for Christmas gifts that really impress.”

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“My favourite brand to buy jewellery from. Never tarnishes, really sturdy and super shiny. I get so many complements!”

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“Awful customer service.”

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“Really poor customer service. Seem to be more bothered about celebrity endorsements than getting the basics right.”

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“Excellent service from start to finish and deliver was good to”

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“Beautiful jewellery that is made only for you great prices and quicker delivery the perfect gift and beautifully packaged”

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Abbott Lyon is rated 4.4 based on 21,817 reviews