Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,370 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Visit Website

Write Your review

Tell us how Abbott Lyon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Abbott Lyon 5 star review on 15th June 2026

Sharon L

Julie B

Abbott Lyon 5 star review on 9th May 2026

Sadie P

Abbott Lyon 5 star review on 26th April 2026

Amy H

Abbott Lyon 5 star review on 22nd March 2026

Mollie P

2845

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The necklaces I had made as gifts for each of my daughters brought a tear to their eyes for Christmas a truly special gift that will be treasured”

Helpful Report

“Very responsive and polite following my query/moan about how long I had to wait for a delivery (Christmas Gift) Thank you!”

Helpful Report

“Lost parcel 3 times no compensation given. No answer can be given as to where it is.”

Helpful Report

“I brought two rings with the name of my baby on them. He passed away at 12 weeks. The rings are beautiful. I would use this company again.. Thank you so much for making me so happy 💖”

Helpful Report

“Evri was the problem”

Helpful Report

“I can’t give a rating on the product since I still have not received it. It’s been one month and still no necklace 😭😭”

Helpful Report

“Above and beyond service and quality. Strong cardboard packaging preserved the gift packaging and items from Xmas delivery trucks. The items were perfect and so beautiful it made my wife's Xmas. The personalised items were done perfectly with no rough edges or dents. Even had a little surprise from Abbott Lyon in the box which was lovely and much appreciated. We will be buying again (3rd time really) 5* set ice and product”

Helpful Report

“Really good service allround great quality Happy christmas. Can recomend you for future purcheses Thankyou”

Helpful Report

“I paid for gift wrapped and didnt realise that it wouldnt be already gifted wrapped and i would have to do it my self not really sure what i was paying for if i had do do it myself and almost threw the ring away as i thought it was already in the box”

Helpful Report

“very good quality. looks just like pictures.”

Helpful Report

“Ordered Earrings and they were exactly the same as they looked online. Very please with them. Would order again from yourselves”

Helpful Report

“To say I love them is an understatement so meaningful and beautiful and quality is unmatched”

Abbott Lyon 5 star review on 26th December 2025

Helpful Report

“The most beautiful necklace, with a precious memory engraved to keep forever ❤️”

Helpful Report

“Usually love I’ve received, it took longer than when they said it would arrive I understand it’s a busy time but when it came the name did not look like what it was meant to say.”

Helpful Report

“I sent a message about not getting pkg because apparently it was lost. Then I got a message stating it was at customs awaiting payment. I did receive a link but nothing in the link directed me to a way to pay for it. Now that Christmas is over and having no way to get pkg I no longer want the pkg and am hoping that I will be getting a refund when it is return. Will update review when I hear something back.”

Helpful Report

“yeah all the gifts was lovely very pleased with everything family loved it thank you for everything”

Helpful Report

“Great service and the bangle and bracelet set are beautiful!”

Helpful Report

“Have ordered items a few times now and Jewellery is always exquisite, had a panic this time about the delivery, hoping it was back in time for Xmas, customer service was great, whoever replied to me kept me informed and always extremely polite, love, love this company x”

Helpful Report

“I've waited over 5 weeks for an order which was supposed to be with me in just over 2! Not good enough. Yes it did (just) arrive before Christmas. Luckily I was able to gift this to the recipient on Christmas day and not deliver to to her before.”

Helpful Report

“Absolutely beautifully crafted necklace made and it arrived within two weeks of ordering it as it was made with mine and my partners names. She absolutely loves it. Thanks again. I will no doubt be back in the future”

Helpful Report

Abbott Lyon is rated 4.4 based on 22,370 reviews