Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.34

4.3 Rating 13,378 Reviews

82 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 12th August 2025

2681

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for my item...”

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“Wrong item sent and no reply to email sent 3 tines”

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Hey Katie, I'm so sorry about this. Could you check your junk mail for us? We replied to your first email the next day. Thanks!

“Really disappointed, the bracelet is tiny! I couldn't even get it on my wrist. I wouldn't say I have particularly big wrists! I thought I had purchased extra small however it looks like they are all one size. Not sure why it comes up so small. Never had a problem buying a standard size bracelet before. I sent an email to your help/customer service a desk few days ago however I am still awaiting a response.”

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“Over the moon on the look of the watch until I discover ... you need a tool to move the clasp in which my watch did not come with one but advertise to come with every watch. When I emailed requesting one Abbott Lyon said "we ran out of them that is why your watch did not come with one (that was in August, I still don't have it). Rest assure, a mini SCREW DRIVER will do the job"! A short while after, the date on the watch was always wrong. Of course I would change it back to the right date but the next day it would somehow be behind again? what's the point in a watch that also tells you date if you have to amend it everyday? This watch is suppose to be waterproof, my watch is holding some sort of condensation! Overall not happy with this product.”

Helpful Report

Hey Chloe! I can get you a tool sent immediately, shoot us a message and mention you spoke to James. In relation to the date, you simply need to change the watch by 12 hours. IE, if it's 1PM, change it all the way around. It's simply that it's a 12 hour face and it changes once every 24 hours :) Thanks!

Abbott Lyon is rated 4.3 based on 13,378 reviews