Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,378 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 15th June 2026

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Abbott Lyon 5 star review on 9th May 2026

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Abbott Lyon 5 star review on 26th April 2026

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Abbott Lyon 5 star review on 22nd March 2026

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2845

Anonymous

Anonymous // 01/01/2019

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“Love their jewellery. Long lasting and looks beautiful too”

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“Quality Items and quality customer service, what an absolutely fantastic company to deal with. Highly recommend!”

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“Really beautiful and sturdy piece of jewellery given it was personalised i worried it might be weaker at the joints but its great!”

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“Received my necklace with my daughter’s name on it and it was perfect! It’s the best gift to give a to any mamma or even a push present!”

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“Delivery took a little longer than expected but it was Black Friday and they had excellent deals on so understandable. First time using Abbott Lyon and will definitely use again”

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“Abbott Lyon can’t be beaten for quality items and their prices don’t reflect the actual quality of them,I have bought similar items from other places and they are not a match for Abbott Lyon’s,I had to reach out to customer support and again they answered pretty much straight away and sorted out and put my mind at ease as I was panicking waiting for an item to arrive they told me when it would arrive and it did !!! I would never buy from anyone else and would highly recommend them to anyone thank you so much”

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“First time using Abbott Lyon and service was fantastic,the jewellery is Christmas gifts for my daughters ,but as it was so beautiful I treated myself.will definitely use again and would and have recommended to friends”

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“Excellent Customer Service! This is my first time dealing with Abbott Lyon. I used the mmm to buy my daughter a gift. Although there were problems with the courier I had to credit the Customer Service Department who were FANTASTIC! Products are of a similar quality to that of the team! Will definitely be back.”

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“Love the jewellery, all my jewellery is from them now!”

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“Love my earrings and the personalised bracelets. Great quality and came in time for Christmas”

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“Well I ordered another necklace on the 2nd of December whiich never arrived I paid on Klarna and 1st payment went out on 2nd December. Can I please just cancel it as it’s no good now I will cancel my payment from Klarna thank you”

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“Absolutely disgusted with the service I have received I am still waiting for a response. You have miss sold me a product I’m not taking responsibility”

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“Customer service is pathetic. AI chat, no phone number and days between replies. Will never order again.”

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“What a fabulous job they did on my late mums ring, very helpful kept me up to date on what they were doing. Reasonably priced. Very nice staff. Would and am going to use again. Thank you to all the staff amazing job and customer service.”

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“The earrings were an absolute joke, they were so small & cost £70. Will not be shopping with you again.”

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“This company is very good. I’ve used a few tubes and will continue. Their customer services is also excellent. A big thank you not a lot of notice and still got before Christmas 😊”

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“Beautiful necklace for my daughters birthday very high quality and so so nice very pleased with everything”

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“Not done very well,if you can afford £100 prize you can send me the heart pendant missing from my bracelet that you are ignoring.is that what’s paying the prize money. Would be nice if you read and understood my complaint”

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“I absolutely love your pieces. I have a few now, some I have bought for myself and some I have gifted to others. They are perfect for a small meaningful gift- for my friend who is a midwife in India. The initial necklace was just right and she loved it. I recently changed jobs and my colleagues bought me the two tone pearl Belgravia watch, I was so pleased and it looks lovely!”

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“Ordered on 28th November for Christmas gift and still hasn’t arrived.”

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Abbott Lyon is rated 4.4 based on 22,378 reviews