Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,378 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 15th June 2026

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Abbott Lyon 5 star review on 9th May 2026

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Abbott Lyon 5 star review on 26th April 2026

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Abbott Lyon 5 star review on 22nd March 2026

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2845

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have the personalised heart pendant and ordered one for my daughter-in-law on the birth of our granddaughter. It is a lovely pendant to wear on a choker or longer style chain, especially chains with a larger link. I would recommend this product.”

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“Really pleased with the quality of the Abbott Lyon jewellery. The customer service is great to quick response to any queries. Thank you for some great pieces this year.”

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“Beautiful jewellery and excellent customer service ,department who are easy to reach”

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“When I opened the parcel my eyes were enlightened by such a great ring with unreal detail and uniqueness.”

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“Was promised delivery before Christmas even tho I ordered in November, gift hasn’t arrived and I am now let down at Christmas”

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“Great service. My bracelet went missing in transit, new one sent out - no problem. Jewellery is very good quality and nice packaging”

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“Amazing quality custom jewellery, the reason I keep coming back and buying more.”

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“Very pleased with my product I like it very much and I recieved it very quickly to had to get some links taken out but it's very lovely watch thanks”

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“Missing part to necklace disappointed as its a Christmas present tried to contact Abbott lyon but as yet heard back ordered in plenty of time very upset”

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“Really pleased with my 6 named necklace (grandchildren) it’s absolutely stunning, I’m over the moon with it. It’s such a lovely piece of jewellery. Thanking you so much very grateful.”

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“My order was not delivered as of 24th December. I’m heartbroken that I do not have a present for my daughter.”

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“Didn’t receive parcel so daughter has one less Xmas present”

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“Absolutely delighted with my purchase of gifts for my daughter’s they were delighted with them quality of jewellery is first class I have bought jewellery from low end to high end and I am very happy with them will definitely be purchasing again thank you for free gift and the deal of buying one getting one free .”

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“Has not been received yet. Little to no contact about delivery information.”

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“Shocking. There aren’t enough words to describe how bad my experience has been and I can’t actually review the product as they never bothered to make it in time but the conduct of the company has been shambolic. I ordered a photo locket with gift wrap in November as a Christmas present with estimated shipping, which I paid extra to ensure arrival on time, was due to be 14-17th December. It is now 24th December and the item has just been shipped which is an absolute disgrace. While I understand the nature of production and postal delays at this time of year there can be no excuse for being this far behind for what’s obviously such an important present. This is all the more frustrating as when I have requested updates on my order I have been given assurances that the product was “guaranteed” to have arrived by December 23rd, this was obviously lies as it didn’t happen and hadn’t looked likely to for days beforehand. The latest response received today now says the item will not be gift wrapped (which will correctly be refunded) as they would rather get the item out than wait any longer but it is already too late. The whole situation has been handled terribly and for the product to not even be finished 7-10 days after it should have arrived is inexcusable. I will be staying well away from Abbott Lyon in the future and would strongly advise anyone else to do the same.”

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“Love the necklace I received from you, i am wearing it all the time.it was just what I wanted and im pleased I treated myself.”

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“The pictures online looked so much better than the actual thing, only chose a short name on a ring, (6 letters) detail was not ( in my opinion) very clear, was actually in two minds whether to still give it as a present. The information on delivery, was good, kept up to date.”

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“Absolutely excellent customer service, couldn't fault it! My earrings were due to be delivered on the 23rd December, so I thought it was cutting a bit fine for a Christmas present. However, they arrived 5 days early! Beautiful quality, very happy with them, thank you so much.”

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“Everything was perfect and even arrived earlier that what it was meant to originally. The necklace is lush and is exactly what i wanted to treat myself with this Christmas :)”

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“Beautiful piece of jewelry you can tell it's been made with special care, can't wait for my daughter to see it, the customer care department were amazing helped me every step of the way, thank you Abbott Lyon”

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Abbott Lyon is rated 4.4 based on 22,378 reviews