Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,827 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my watch couldn’t wait to open it to wear it and the amount of people that admire it”

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“In the moment of ordering Xmas presents I mistakenly forgot to add the discount code and the support to have this sorted was nothing short of incredible.”

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“Had the most lovely customer service experience with Abbott Lyon this week they could not help me enough! I am so happy with my purchase! The quality is amazing! & I love the packaging it is delivered in!”

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“Unfortunately I haven’t received my order yet. Delivery date is expected between 7th - 10th Dec. I track my parcel and it’s still in customs.”

Helpful Report

Thank you for your review. Your order is currently going through customs clearance and should be with you soon. We appreciate your patience and are here if you have any further questions🧡

“Had a problem with discolouration of a bangle , the team were great , super quick and sorted it all out for me within the day”

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“Such good quality and such a lovely brand. The perfect gifts for every occasion”

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“I placed an order with a discount code ,which initially didn't work. But they've honoured it . Can't wait to see the customised necklace when it arrives”

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“The website was easy to navigate. I had an email two days before the Black Friday sale asking me to wait to put my order in. I'm so glad they did as I made a great saivng on a necklace for my daughter's Chrisrtmas present.”

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“On a personal basis concerning items I did not receive via Evri , Abbott Lyon for their customer service price and replacement are extremely positive in replacing our items fair play but Evri are shocking”

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“Fantastic customer service stayed in touch until a glitch got sorted and kept emailing to make sure I was happy , which I was , thanks again.”

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“Absolutely amazing company, amazing products and amazing customer service. I’ve been buying their products since 2017. My friends and family buy me their jewellery at Christmas also. They have even bought items for themselves as they are honestly beautiful pieces. I love their personalised items! They make such a beautiful sentimental gift. If you have an issue, their customer service team are super responsive. Not like other companies. Thanks to Ntwenhle and Tylon in the customer service department for helping me this morning regarding a bracelet which means a lot to me! 10/10 I wish abbott Lyon all the success! They truly deserve it!”

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“Very helpful team who were quick to respond and patient in answering questions.”

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“Fantastic company to deal with. Customer service team are extremely professional, friendly and everything dealt with in a timely manner. Bought multiple items and never had an issue until recently, something minor, but sorted asap by team. Highly recommend”

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“I love all my Abbott Lyon pieces! They are all so personalisable and perfect for a range of occasions!”

Abbott Lyon 5 star review on 24th November 2025

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“I am still waiting for delivery.....”

Helpful Report

Thanks so much for your review. Your order is currently going through customs clearance and should reach you very soon. We appreciate your patience and are here if you have any questions!

“The most amazing pieces. Great quality and styles”

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“This brand is just amazing. I wear their pieces everyday they’re long lasting and stunning g”

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“Love their jewellery it’s so beautiful I can’t get enough!!”

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“Their website was very easy to use. There were loads of options to choose from and my parcel arrived well on time. It was packaged so beautifully and the jewellery pieces themselves are very chic and beautifully made.”

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“Beautiful product very easy to order”

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Abbott Lyon is rated 4.5 based on 22,827 reviews