Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,830 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love the heart engraved initial necklace. Stunning and live being able to wear it 24/7 with it being waterproof too!”

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“nice product - terrible customer service - order was delayed for almost a month and little to no communication from customer service until i persisted.”

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We're really sorry for the delay and the lack of communication - this was caused by an unexpected issue with a batch. We’ve issued a gesture-of-goodwill store credit to apologise for the inconvenience. If you need anything else, we’re here to help!

“Excellent customer service, quick and helpful.”

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“From start to finish the process of choosing adding to cart checkout delivery and quality of the items have exceeded my expectations! I haven't had my jewellery off me since I purchased! Highly recommend and great customer service service!”

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“Received my lovely watch it had 35% off in sale very happy such a lovely watch and service was very prompt arrived earlier than stated in a lovely gift bag that I did pay for but worth the extra £5 I had to get a couple of links taken out but was easily done at the jewellers”

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“Gorgeous earrings that I wear every single day I run and swim in them and there has been no irritation or colour change”

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“Beautiful jewellery and very fast delivery..would highly recommend this site to my family and friends”

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“Great customer service, I had a problem with item and the fast response from Abbott Lyon’s team was excellent Thanks again x”

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“I ordered something in error and the customer service team were fantastic in rectifying this quickly and efficiently”

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“The most stunning jewellery!! Love it all x”

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“I was first introduced to Abbott Lyon a few years ago and was sceptical. Is this another brand building company that juat want money for not so great jewellery but I was so so wrong. I have a watch that is now 3 years old and is still gorgeous. I've fallen in love with the belgravia sets and even introduced my family and friends to abbott lyon”

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“Answered my questions about confirmation email very quickly.”

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“Every piece of jewellery is excellent quality every time,never experienced and tarnishing and wouldn’t get my jewellery from anywhere else!!😍”

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“Every piece of jewellery is excellent quality every time,never experienced and tarnishing and wouldn’t get my jewellery from anywhere else!!😍”

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“Perfect gifting , always happy with the customer services for the customer products !”

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“Full refund for store credit for my damaged ring, very happy with the customer service.”

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“Fantastic quality jewelry at affordable prices's grandaughter's will love them thank you so much 🌸”

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“Abbott Lyon makes me happy because I absolutely love their products! Their jewellery pieces always make me feel special!”

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“I ordered a bracelet and it keeps breaking. All I asked for was a replacement. Overall the customer service is great however getting a replacement has been a hassle”

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Thank you for your feedback, and we’re sorry for the hassle with your bracelet. We’ve issued a full refund for the product and provided a discount code for your next order as a gesture of goodwill. We appreciate your patience and hope to make your next experience smoother!

“I had an issue with my orders and payments. The team resolved them promptly and satisfactorily. Great customer service.”

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Abbott Lyon is rated 4.5 based on 22,830 reviews