247 Airport Transfer Reviews

Name: 247 Airport Transfer
Address: Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield, London
Rating: 4.66

4.7 Rating 1,871 Reviews

97 %

of reviewers recommend 247 Airport Transfer

Company Reviews

Metrics

Info

4.7

Based on 1,871 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About 247 Airport Transfer:

247 Airport Transfer is a minicab company based in London that provides professional airport, port and stations transfer.

Visit Website

Phone:

2088860026

Email:

onlinemarketing@247airporttransfer.co.uk

Location:

Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield
London
EN1 1FS

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247 Airport Transfer 5 star review on 5th September 2018

Mrs. H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our driver was personable & kind. Although a few minutes late to the airport, we enjoyed a safe & timely arrival at our destination. He pointed out things to see along the way, answered questions, and shared helpful information. Would use again!”

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Posted 1 year ago

“We were totally pleased with our shuttle taxi service provided by 24/7. Our driver was great and a very nice man, safe and professional, He was actually early so that was good too and made for a nice ride from the cruise terminal to London hotel. I would use again for certain. Thank you for a positive experience.”

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Posted 1 year ago

“Absolute perfection; convenient in every respect from booking though tracking driver arrival through the vehicle and driver. Thanks!”

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Posted 1 year ago

“Driver was waiting on us when we exited hotel 5 minutes early. Door to ship service was perfect. Highly recommend.”

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Posted 1 year ago

“Excellent service good communication”

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Posted 1 year ago

“Excellent service The driver was right on time, courteous, and with a very comfortable car. I highly recommend this service.”

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Posted 1 year ago

“Having just used 247 airport transfer from Heathrow to Southampton port, and back. I would definitely recommend them. All communication was excellent. Especially as our flight was cancelled last minute and we had to change the pick up point. It was no hassle and we received confirmation fast. The cars and drivers themselves where very professional and provided a first class service. We were a family of 2 adults and 2 children, one of whom was a toddler and a car seat was provided. Another plus for the company. The track the driver email, which included all the details was also a great addition. All in all a fantastic service through out and would highly recommend to anyone. Would absolutely use this company again.”

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Posted 1 year ago

“Easy to arrange. Excellent communication after making the reservation. Driver was right on time and met us at the pick up point at Heathrow. Beautiful car. A great way to transfer from Heathrow to Gatwick. Highly re”

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Posted 1 year ago

“Our driver was waiting for us despite our late arrival time. He was very courteous and helpful and a very safe driver. For our departure trip our hotel was surrounded by a huge parade with police traffic control preventing him from reaching our hotel. He found a way to get very close and we were able to get to him in just a few minutes. He exceeded our expectations in every way.”

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Posted 1 year ago

“Vehicles were great. We had 3 people and lots of luggage and the large Mercedes was perfect. The drivers though were the highlight. Both our drivers were prompt, helpful and friendly. Great experience !”

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Posted 1 year ago

“Nice Driver, we felt in safe hands. Great car and calm driving. Everything was fine.”

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Posted 1 year ago

“We paid extra for an “Executive Car” which their website describes as “a BMW 5 series or S Class Mercedes” and a ten year old Toyota Voxy people carrier turned up. The driver was a very pleasant driver ( once he accepted my driving tips!!!) but the car was in no way “an executive car”. I immediately complained to 24/7 and they provided a weasel word reply which said that according to the TFL website, a 7 seater people carrier counted as an “executive car”. We all know what an Executive car is and this was clearly not. Very very poor customer service. WILL NEVER USE AGAIN AND WOIKD ADVISE EXTREME CAUTION WHEN PAYING FOR SO CALLED UPGRADES.”

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Posted 1 year ago

Thank you for all the time dedicated to expressing your sincere opinion about the situation in question. We are very sorry to hear you had such a frustrating experience, we investigated this situation thoroughly and I assure you your feedback has been taken on board. However, as explained by my colleagues via emails, the journey was completed by our driver as per requested. The vehicle type is never guaranteed, you can request one, but if that particular model is not available on the day, we provide a similar licensed vehicle, the whole point of this is to provide the best possible service according to the driver's availability. The driver we sent is a respected company driver, has worked with us for years and we trust him to deliver a quality service. We thank you for giving us the chance to have you as our customer and we wish you all the best!

Posted 1 year ago

“Timely and reasonably priced”

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Posted 1 year ago

Thanks so much for sharing your experience with us. We hope to see you again soon.

Posted 1 year ago

“We needed to get to the cruise terminal in Southampton and back from Heathrow. The cruise was from 30/04 to 7/ 05. The choice was either a train with multiple stops and then a taxi to the terminal, a taxi, or hire a car and drop off in Southampton and then a taxi. We are so glad we found 24/7 taxi services, we were very impressed by their professionalism, state of the cars( very comfortable mercedes cars) and punctuality. We travel quite a lot overseas, so when we are back in London and need to use transport, we certainly will use 24/7 services without hesitation. Thanks you 24/7 Airport transfer Roy mulcahy”

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Posted 1 year ago

“I was charged £5.00 more than quoted on the way to the airport on the return journey they cancelled my wheelchair accessible taxi as the controller informed them that they had no taxi available, cancelled by email whilst away in Lanzarote left me high and dry to make my own way home from Gatwick gave me 2 days to make alternative arrangements no way to treat your customers, this was booked 3 months in advance, appallingly way to run a company.”

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Posted 1 year ago

Dear Michael, we appreciate the time you've taken to write to us about the points in our service that you were not satisfied with. We hope that you will take the patience to read what we have to say in our defence. We completely understand that the first situation faced was a difficult one, but we only have one wheelchair vehicle in our fleet. If for unknown reasons, it is not available, then we do our best to provide the journey in a timely manner, which usually means outsourcing the job through one of our partner companies. Our intention is not to leave the customer stranded but to send a driver and do the pick up on time, as per his request. However we could not find any company available, therefore we have sent you the notification several days prior to your reservations. Again, apologies for the stress and inconvenience caused by this matter, unfortunately, there is no control of minicab offices on such unexpected issues and we can simply inform the customers about the expected time in such circumstances. We much appreciate your time and we thank you for giving us the chance to serve you!

Posted 1 year ago

“Thank you for your hard work and drive me safe from the airport to home. And the driver was on time and really professional, helpful and friendly.”

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Posted 1 year ago

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Posted 1 year ago

“Excellent service and gives you the confidence you will be collected for your journey in a very comfortable vehicle. Staff are always helpful and courteous and the whole experience beats having to drive to the airport and park or find a hotel. I have used them many times and will continue to do so in the future. You should give them a call.”

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Posted 1 year ago

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Posted 1 year ago

“Next time we need transportation in or out of Heathrow or Southampton we will not consider any other company Thank you”

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Posted 1 year ago

Thanks so much for sharing your experience with us. We hope to see you again soon.

Posted 1 year ago

“Competent drivers. Good communication in order to change the pick up time.”

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Posted 1 year ago

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Posted 1 year ago

“We prebooked a cab from 247 transfer from Gatwick and had to wait 40 minutes for the driver to arrive as he was given the job only after we called their office to ask where our cab was when we saw it wasn’t showing up. When speaking to customer service they did not apologise for the wait at all and said that I could only get a refund by sending them an email and then the supervisor would “get back to me in a few days”. When asked about a more specific timeline they weren’t able to be more precise. Appalling service particularly for the price we paid. I will try to get in touch to get at least a partial refund but I am not holding my breadth. Will not use again.”

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Posted 2 years ago

Dear Valeria, with most regret we received your feedback, especially knowing that we have no details of your booking. Let me first assure you that we try to manage our business and operate as best as possible in order to satisfy all the requests from our clients and to maintain the high quality of our service. So for any clarification, please do not hesitate to contact our customer team members. Hoping for the best!

Posted 2 years ago

247 Airport Transfer is rated 4.7 based on 1,871 reviews